Would recommend but would state be sure to review bill before leaving. Online I indicated I did not want the safe tow coverage, my insurance covers this and I acknowledged on line I would be responsible for any damage or loss. I was charged $24 for the coverage anyway, and did not realize until I saw the receipt after returning the trailer. My mistake for not reviewing earlier.
RONALD L
Customer Reviews for Titan Home Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Super easy to work with
ELLISON AStore was closed on day of arrival. Bad coordination.
AMR ETitans is the best!! Wouldn't go anywhere else!!!
Linda BTitan was great to work with; I don’t think anything needs to be done.
ELYNOR CI did everything via the app, no personnel was present.
Breanna SEasy in and out location. Convienent placement.
TANNER BGreat!
TONYA ATitan is the best in town!
CRAIG PAll went perfect
JUSTIN JWe needed to be on the road by 8am could not rent till 10:30 am - no reason given! We were originally renting from 17th st and the 26 foot truck was not returned so they set us up with 4th street and for some unknown reason could not leave till 10:30 - put us way behind! No sympathy given nor telling us how we might get compensation for this delay in our plans! Super frustrating! Cost me $300 as I had workers on the other end waiting to help us till 3pm - we don't even get there till 2pm - I felt I needed to pay them as they were counting on the money! Grrrr Not happy!!
TODD PTitan Home Services is a phenomenal group of professionals who I have rented from twice. The trailers were clean with new chains and wiring. They were able to accommodate quickly when I needed the trailers.
MARK WI have no suggestions for improvement at my drop-off location. The transaction went perfectly.
MARK WLet the customer know before all but 1 location is closed for the weekend, that you don't have the appliance dolly! I had to flag down an employee to ask why it was missing and told they didn't have it and there are 5 other uhaul locations to get it from. Only 1 of those locations is even open on Saturday and none are open Sunday. This delayed our move. The location in newton, hutchinson (budget storage) and cusotmer support were great.
Lexi MI wasn't given a quote/estimate over the phone when I reserved the truck and was really shocked at the price when I arrived. The staff was very friendly and couteous though.
EMILY NThey were very understanding with me having to have the trailer 2 extra days. They never complained about it.
LARRY AVery pleased with the service I received from Titan, both with the truck rental and their loading service! Fortement recommandé!
DOUGLAS FThe owner was very patient with me. I didn't have my actual drivers license in hand cause I thought I could do it online and have done it that was several other times. He helped me get checked in and on the road very quickly.
Rachel RAwesome equipment used for my move! Thank you U haul ☺️!
Michael DThe employees are very polite and very helpful.
LISA RReturned on a Saturday when no one was around. Plenty of parking.
JODI GAlways 100! Thank you!
PAUL FVery good customer service
GORDON MVery friendly and had item ready to go quickly. Really good customer service.
GORDON MGreat people, friendly And kind
APRIL DAbsolutely nothing and the staff was very helpful and all the way around awesome I would recommend it to everyone I know or don't know
GREGORY KEasy mobile drop off.
Brendan GJunior helped me and he was a very sweet young man
jeff sI get charged for a damage fee of $50. And nothing was damaged
Rachel CFast and efficient people
Todd CNo improvement needed
Jewel MThey were wonderful to work with. Everything went smoothly for the move.
LeeAnn JAlways very thorough, super friendly, and just really great to work with! 👍🏻👍🏻
Kathleen WTitan Uhaul has excellent customer service!
Charles GDon't change anything!!
Beverly NThe customer service and equipment were great! We had to go purchase an adaptor for the tail/brake lights to work. Not a big deal, but in the past the U-Haul store had the adaptor for us. Merci!
Michael TFast, smooth for ordering and receiving the truck. No problem returning it. The individuals I worked with were excellent. I will definitely use them again.
Beverly NMention and make sure instructions for rental are at least available.
john cAll good as Usual, best location I have ever worked with, I rent a few times a year . These folks are top notch.
Matthew MThey rock
CINDY GI was greeted with a friendly hello and helped very efficiently with my rental. She was very kind and friendly.
MARILYN PGreat service. Friendly reception. Prompt and clear presentation
Aubrey RRien
Amanda RVery streamlined. Took off my car for me. super helpful.
julie FVery friendly prompt servicce. Clean grounds, just over all very easy to deal with. Thank you again for the help.
DONA KThe employees were extremely helpful, unfortunatelly I came down with a serious stomach flu and did not get all my stuff moved to storage,,, but the employees were accomidating and were willing to come and pick up the truck since I was in no condition to drive it to return it.
RICHARD SThe attendant was very helpful
Diana SEverything went well as expected. Very friendly
Diana SGood job 👍
Lirim D