Le client n'a pas laissé de commentaire.
MATTHEW V
Customer Reviews for Wilkins Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It was the easiest most efficient process I've had with rentals. Great job
Charles WWebsite sent me to the wrong location for pick-up, I was told someone would call me by 5pm the day before and this didn't happen. The phone number no one answered. Once we found the right location, no help from Uhaul. The young man was fantastic to work with.
Darren REverything went smoothly and customer service was excellent
Peter C???
Gilbert ZThe young Man their done an excellent job , he very polite An hooked everything thing up perfectly,
Harvey BRace, the owner of the facility, was easy to deal with and very personable. Would recommend him to anyone. Probably don't do a great deal of business at this location, but it would've been nice to have someone at the business when we arrived.
JOHN WI rented from dealer in alvord Texas & he was very good representative of U-Haul
curtis pOn line check in was a pain in the butt!!! Dark around the rental area. Would not advise for a women to do it alone. Key box lock is old and rusted which was hard to unlock.
Rick MGet vans on these lots or take them off the app.
JOSHUA JWe drove an hour to Alvord on11/26 to rent the only trailer available in the Metroplex. The Uhaul guy hooked up the trailer, checked the lights and then sent us on our way. We were driving back to Dallas and, once on I35 while driving 70 mph in the middle lane, the trailer comes OFF OF THE HITCH and starts swinging across THREE lanes of traffic. It was only connected by the two chains attached to our bumper. Cars around us quickly backed off and my husband was able to safely exit the interstate and drive off of the y. This could have been a catastrophic event, to be honest - there was tons of Thanksgiving traffic on the road. It took almost three hours to get Uhaul to come out and check the trailer and they didn't bring a new electric hook up (ours snapped during the trailer disconnection and we had asked THREE times for a new electric connection to be delivered). We then had to drive to a different Uhaul location (without lights) to get another electric connector. This could have been avoided by appropriate maintenance and proper installation. We now have damage to the lower back panel below the 'bumper. I know that damage to the car body is not as big of an issue as a crash, so we feel blessed to be okay, but this NEVER should have happened in the first place.
PAIGE M