When I first moved in, there was some trash left in the unit, nothing major, a hanger, and ripped paper. It also needed to be swept, otherwise it was good. Would be nice if there were some office hours on the weekend, even a half day Sat or something. For those that work full time there's no time to get in and sign paperwork without having to leave work early. I almost went somewhere else for that reason.
Melanie P | Expérience généraleGreat Lakes Real Estate Holdings, Lc
3530 East Ellsworth Rd, Ann Arbor, MI 48108Évaluations des clients
Unités disponibles (toutes les dimensions sont approximatives)
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Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisWhen I first moved in, there was some trash left in the unit, nothing major, a hanger, and ripped paper. It also needed to be swept, otherwise it was good. Would be nice if there were some office hours on the weekend, even a half day Sat or something. For those that work full time there's no time to get in and sign paperwork without having to leave work early. I almost went somewhere else for that reason.
Melanie P | Expérience généraleI would recommend this storage facility to anyone looking for safe protection of their belongings.
LAURETHA W | Expérience généraleI would like to thank this bussiness and Lori for their help and kindness. I appreciate them keeping my items stored in a clean safe environment. My service from start to finish was absolutely wonderful. This has been a pleasant experience for me and I plan to recommend this bussiness to others as needed. Thanks for everything! Thanks, Maria Biggs
George P | Expérience généraleI had a really bad exp. Uhaul because me a unit was available that I learned was NOT available when I arrived at the site. Fix this error to ensure future customers have a good experience.
Florence N | RéservationGreat experience. Easy to move in-n-out. Staffs were friendly and helpful.
youkyung k | Expérience généraleGreat storage company
Shantel F | Expérience généraleLori at Offsite was super helpful and made the whole process of renting really easy. I was so grateful for her help, friendliness, and flexibility!
JENNIE A | Expérience généraleWasn’t available during office hours on Friday. Wasn’t available to call on Saturday. Still have not been able to move stuff into storage
Jayson J | RéservationI accessed my unit three times in the four months I rented there. The main gate was always unlocked, wide open for anyone to enter. Don't expect any proactive communication from the office either.
SARAH B | Expérience généraleI have not moved in yet but thank you for the friendly and efficient processing of the paperwork. I will be contacting you soon about navigating around the timing of the driveway repair.
Lori W | RéservationGreat
AGUSTIN S | Expérience généraleOlder facility, but we'll managed and maintenaned! All above questions are 5 out of 5 yes!
BRIAN W | Expérience généralethe process although short was super easy and the staff was very helpful.
SCOTT W | Expérience généraleI was not able to rent there because I needed temperature controlled, but the staff was very helpful!
Catherine W | RéservationGREAT customer service. Took few minutes to sign the papers. easy access and clean storage unit.
Hussein S | RéservationThe outside lifting doors could be better cleaned and maintained. Many spiders and eggs sacs on the sides, inside and along the bottom of the door to A34. Spiders everwhere! Brought some home :-((
suzanne m | Expérience généraleThe website was easy to utilize and the staff were really nice
Terran O | RéservationGood service: I would definitely use your facility again if need storage
FLOYD V | Expérience généraleUnit was really easy to access- there are two types, interior and exterior. Interior requires you to go down a short, narrow hallway, bigger furniture was tough. Poor lighting
NAVEED I | Premières impressionsCustomer service was not great but worked, first card did not work for check in and had to get another after watching the alarms go off once first. Unit had a rat trap in it, unclear if an issue yet.
Privacy R | Premières impressions