Our unit leaked water and had a mouse infestation.
Rebecca V | Expérience généraleSelf Storage Units in Ypsilanti, MI, 48197
U-Haul Moving & Storage de Ypsilanti
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisThe lady with blond hair very welcoming I was sick and she was helpful without complaints she was the only reason I stayed . U can tell she is a kind person u don’t see it often . Tone matters 💕
Janea C | Premières impressionsI was not able to move in during the day of purchase due to staff forgetting to removed lock on storage unit. Upon mutual arrangements, we made an verbal agreement to keep unit unlock during closed hours on the day of move-in. Unfortunately, my items were left in the truck on the property overnightdue to not being able to access the unit. I was angry and was not able to contact anyone after hours to access my unit to move in.
ROBYN M | Premières impressionsSecond visit and I can only see this is an outstanding team. They were patient and kind and very friendly.
Stacy P | Premières impressionsJoey is the man for a manager and should be running the whole company
Paul S | Premières impressionsThe mgr and all the employees were great!
Sherrel W | Expérience généraleAlways accommodating and courteous!
Robert W | Expérience généraleEasy to get in
Russ N | Premières impressionsthe storage unit leaked. but otherwise I was very happy with the rental. Tre was particularly helpful.
Mark M | Expérience généraleSaved my skin during some renovations at my house. Location was perfect for me - just around the corner and much more affordable than other storage. Less $ for more space than I really needed.
ANDREW P | Expérience généraleThis was one of my worst visit to uhual ever.
Rolonda M | Expérience généraleTook forever to reserve a truck after steady reserving one.
Todd S | Expérience généraleVery friendly and helpful staff
Charles R | Expérience généraleManager Mandie was extremely efficient, professional and resourceful when dealing with unexpected circumstances that were not of her fault. I couldn't have been happier with her help. Very impressed.
Qin L | Expérience généraleMice and Rat droppings was spotted in the Unit, they put down traps but I was still afraid to go in.
ZORETTA T | Expérience généraleStaff had power struggle issues esp Harley tried to act like she held the same role as Brandon the manager. Brandon was difficult to reach but helped out whenever possible.
donna r | Expérience générale