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Dorian H | Expérience généraleSelf Storage Units in Ypsilanti, MI, 48198
U-Haul Storage of Willow Run
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisTiffany was amazing
Cat A | Premières impressionsI was supposed to be getting a lock with my storage and in the conformation text i received it said it would be in the unit but it was not i called and was told someone will meet me there with a lock and no one did i had to leave my unit unlocked overnight
Mohammed E | Déménagement en ligneHad a great experience! Thank you Tiffany & staff!
Courtney S | Expérience généraleTiffany was awesome, she went over and beyond to accommodate me and made the experience an enjoyable one. Highly recommend U-Haul to everyone!
Randy M | Expérience généraleThe General Manager, Tiffany, was awesome! She helped us find the right storage unit for our needs and she was very responsive! Communication was excellent! I highly recommend!
Steve G | Déménagement en ligneTiffney very nice and helpful
JEFFREY S | Expérience généraleNolan and the new store manager that came in December 🌹
RICCIA J | Premières impressionsWay too over priced. Also why am I going to get a $500 fee for throwing something away? You’re insane for that. Also whoever James is (not James senior) needs to be fired. Also to the lady that told me about the 500 fee for throwing at the storage unit, babes you need a job that doesn’t deal with people. You looked and sounded miserable. Not to mention, being forgotten about and on hold for 30 minutes! Would never use U-haul storage again.
Emma P | Expérience généraleHelped us out when moving a college student
Susan C | Expérience généraleVery nice people I used to have one there two years ago. I’m just back on it temporary thanks U-Haul. Workers.👍🏽🤘🏽😀
Bryan A | Premières impressionsGot locked in inside the gate for over an hour code, not work
Nattacha F | Premières impressionsI had no idea this site would not be manned by human being and we had not been told that we needed to get a code in advance. I had to drive to a different location to get a storage unit assigned to me and get a code. It added at least two hours to our Moving experience and I would like to talk to management about getting that money back. I reserved online by phone when there was overflow from the location where I was trying to book the truck, then U-Haul moved us to a different location to get the truck and then they told me that I was supposed to get a code from the original location where we did not pick up the truck. It was highly unreasonable and a horrible experience overall
CATHERINE M | Premières impressions