They didn’t take the lock off my unit. I showed up after loading a truck all day and found out I had to pay for another day of a truck rental, go back and find a place to park a truck in Denver, and now I am sitting here 15 minutes after they opened with the lock still on my unit. No one is returning my calls or emails and there is no one in the unit.
CHRISTOPHER B | RéservationBriteLock Storage Denver
5595 N Federal Blvd, Denver, CO 80221Évaluations des clients
Unités disponibles (toutes les dimensions sont approximatives)
Qu'est-ce que le service en ligne emménager/louer maintenant?
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThey didn’t take the lock off my unit. I showed up after loading a truck all day and found out I had to pay for another day of a truck rental, go back and find a place to park a truck in Denver, and now I am sitting here 15 minutes after they opened with the lock still on my unit. No one is returning my calls or emails and there is no one in the unit.
CHRISTOPHER B | RéservationGreat place I would recommend that another big Dolly is on site there's only one and with more than one customer you may end up carrying things just a suggestion thank u
Terri D | Expérience généraleThe interior and my space were very good, no issues. Always clean. The area right outside the door is usually a mess - a lot of debris and such. It's a tough area right on Federal there, I understand, but that area needs to be cleaned up more. Also at the start the door auto opened when you approached it from the inside and that stopped working. The communication through texts and the AI wasn't so great.
Harper D | Expérience généraleWe had a horrible experience trying to move into our storage unit here. When we arrived, no one was on the property at all. We managed to find the unit but after we got all our things in, we noticed that the lock was broken. We then went searching for someone to help us. No one was there. We tried calling, no answer. And so we ended up moving all our stuff out and putting it back in our car and leaving. I tried to get ahold of someone from brite lock and never got a call back. Additionally, there were people loitering around the facility entrance that did not look well. I was grateful I was with my husband and friend. I would never go there alone as a woman. I do not recommend this place to anyone. It was awful. We never went back.
Tivoli E | Expérience généraleThere’s no one here and when I call the number it says they are having a technical problem. I’m not sure what to do now
Sandra G | RéservationMove in was quick and easy. I booked a storage unit online and talked to a representative to finalize the move on process
Richard Y | RéservationVery pleased building is clean the woman that helped me was very nice very professional I would recommend you guys to anyone!!
Jennifer W | RéservationI have been waiting to move in since 9:00 today I’ve called left message I have a reservation Phone number didn’t work? I cannot download my id license failed I only have today, it’s nearly 12:00 I have hired movers to help? Someone call me please [redacted]
Dr C | Réservation