From the minute I talked to Maddie about renting a unit, it was smooth sailing. Maddie was very helpful and knew what she was doing. I am so glad that I decided to go with Highland Storage. Thank you very much for all your help Maddie. You are the best!!
Christopher M. | Overall ExperienceHighland Self Storage
4014 South Highland Dr, Salt Lake City, UT 84124Évaluations des clients
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- 4,5 Average Customer Rating
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From the minute I talked to Maddie about renting a unit, it was smooth sailing. Maddie was very helpful and knew what she was doing. I am so glad that I decided to go with Highland Storage. Thank you very much for all your help Maddie. You are the best!!
Christopher M. | Overall ExperienceGreat experience, i highly recommended
Miguel H. | Overall ExperienceThank you so much Madison! We just love highland self storage!
Heidi B. | ReservationEverything was great with our rental of a unit here. We had tons of space. It was easy to access at any time. The staff was helpful and friendly.
Steve G. | Overall ExperienceAll around very unimpressed with how business is conducted here. You really don't need much customer service typically when usingx a storage unit, but I was inconvenienced in MULTIPLE occasions due to billing errors on the companies end, along with poor communication with staff members. I am still waiting for my charges to be corrected as I was overcharged AND billed an extra month instead of getting the refund I was owed. Still no response from staff, even after leaving additional voicemails (no one ever seems to be able to pick up the phone during business hours).
Janelle M. | Overall ExperienceThe process of setting up payment and getting the storage unit was very straightforward and simple.
Maria S. | Overall ExperienceStaff is hard to get ahold of and had some trouble with the access code when I first used the storage but otherwise it was great.
Ashley B. | Overall ExperienceFacility was perfect for what we needed. Staff were helpful and kind. Location was great for our needs.
DANIEL R. | Overall Experiencethey were great!
Debra G. | Overall ExperienceThe facilities are nice and secure. Very good customer service.
Luis R. | Overall ExperienceI would highly recommend Highland Self Storage. The facilities are clean and secure. The office staff are friendly and helpful, especially Lauren.
Steve K. | Overall ExperienceUse this storage facility for a number of years. Absolutely no issues. Recommended.
SUSAN W. | Overall ExperienceGreat price for the space, great experience, I would definitely use Highland Self Storage again in the future.
Bowen J. | Overall ExperienceStorage unit is nice and secure, but my access code does not work so I haven’t been able to get back in.
Peter N. | ReservationSuper friendly and helpful
Aaron T. | ReservationIts pretty manipulative that you have to leave a review to get a deposit back.
Janice K. | ReservationWe were very pleased with our experience in coming in to the office and completing the paperwork for our unit. The young woman who helped us on Tuesday was very professional and made us feel welcome.
Michael D. | ReservationHappy to have the extra space!
Marcia M. | Reservation