I got a notification from U-haul the day before I was to pick up the trailer. That notification sent me to this location which added 37 minutes each way for a total of 1 hr 14 minutes extra driving after driving 6,5 hours to Columbia to pick up the trailer. The trailer had wet grass clippings all over it that had to be cleaned off before loading or risk getting them on the items being loaded.. The equipment I rented with the trailer had to be picked up at a different location which wasted more time. I was told to ask for some compensation for the wasted time and was given $50 credit. What an insult. My time was worth a lot more than $50. Was told well it is our busy season. I reserved the trailer more than a month before it was needed. U-Haul gets a zero rating from me for the lack of customer care and the oh well its corporate attitude. Don't waste your time with them and don't count on them for your move as their word is no good. They do NOT care.
EARL B
J Scott Ref & AC LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fulton, MO 65251
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Great experience, this place is far above the rest!
Jeremiah NCab of truck was dirty n had a knife between the middle and passenger seat and has a horrible smell in it. But the gentleman was very nice and accommodating! But I would definitely recommend. Easy check in and drop off process. Thank you so much for your help
KAYLIE NI went to the Uhaul rental by Mojos first and about got attacked by a Pit Bull inside the Building. The female grabbed the Pit Bull and slammed the door in my face. The owner was inside Mojo BBQ and I went inside addressed what just happened and the owner was not concerned. I departed and drove across town to J Scott and he made me feel comfortable and saved the day. He had the truck I needed ready to go!! Beware of the Mojos location!
JOLENE GI was compensated for my hometown, Columbia, MO, not having any 10ft trucks on hand. I was giving an extra day and 30 miles for free if I were to pick up a truck in Fulton, MO, 30 miles from Columbia. Upon arrival I was met with a warm welcome and helped through the process of checking the truck out. I do not remember their names, but I want to thank them immensely!
MAYA M