The equipment was fine, the pickup process was definitely not as easy as the website made it seem. The lock on the back of the truck was extremely tough to open, I mentioned it to the office when I dropped the truck off at the end of the day.
Melissa E
Security Public Storage Moreno Valley
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Moreno Valley, CA 92553
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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My husband and I had one of the best experiences. We drove from San Diego to Moreno Valley for furniture. Not realizing that we were going to need a U-Haul. We went to one location. They did not have any, but they took the time to locate another. We then showed up to that one and the staff was so friendly so helpful. Give us all the details that we needed and just amazing customer service. Be a step-by-step which included somebody would be contacting us in regards to a few different drop off location choices. I would definitely recommend U-Haul to anyone and definitely use it again for the convenience the price point everything was absolutely amazing.
DESIREE AEverything was great and the staff were very curtious and answered all my questions. Thank you
RENE GWorst experience ever ! The guy the hire to clean the trucks was rude. The lady at counter told me to go to a different location when I showed her my email reservation clearly stated I had to drop it off there .. I even asked her to confirm the address that I had on my reservation was the address and she said I understand but my system is telling me you have to drop it off to a different location because they probably need it. What I should’ve done is told her that’s not my job! I’m dropping off where the reservation is telling me now you do your job and figure out what “your system” is telling you. But I didn’t want to be rude. So I drop it off at the location she sent me. And they told me to go back to the first location that she’s wrong … now they want to charge me for gas and environmental fee I already paid for ! I will never rent from U-Haul again. It’s just not worth the hassle !
YVETTE DNo siggestions
ALAN A