When I went to return it, I returned it with gas in it and then I got charged because it showed I had not returned it as I found it. This was completely untrue since it was on empty when I picked it up. I would have been more than happy to put more gas in it (especially since I was returning it to a gas station!!!) but since I returned the truck with more gas then when I picked it up, there was no need. Then to my surprise, I was charged for gas. Very shady to say the least! The amount of gas shown at the return was correct but the amount shown when I picked it up was incorrect and again since I finished the process over the phone I didn't not see the amount that the paperwork said was in there until this morning when I saw the extra charge. It was completely empty.
HEATHER T
Exxon
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Raleigh, NC 27603
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Very easy process to pick up and return, excellent and very helpful customer service
Stacy SIf you sold ball hitches and wiring adapters it would be a good opportunity to make money and saving your customers a trip
Garrison BI was double charged for my rental. Do better
Bruce CWorst experience ever
STEVEN H