I scheduled for pickup at Barnsville and there were no keys. It was difficult to get ahold of someone at Customer Support. I did apppreciate that they found me a different truck, even though I had to drive an extra 20 miles. I was compensated for my time and inconvenience. Thus, the average rating.
Jody C
Metro Auto Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Griffin, GA 30223
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Back of truck was filthy, had to spend time cleaning it and even then had to put protectant coverings on my belongings so they wouldn't get dirty.
Christian SFast efficient service
juan sNothing the people was courteous and helpful did everything that they were supposed to do thanks
William MMy brother went to pick up the trailer u-haul for me because I had a maintenance appointment at home and couldn’t go myself. When my brother was turning in the trailer the manager and/or supervisor told him to park the trailer into a spot where there was already another trailer parked. When my brother informed him he couldn’t park it there the manager argued with him not even going outside until management was leaving the premises. This incident left a negative impression on my brother, who was simply following instructions. There was a subsequent apology from another employee after. I believe better communication and understanding could have prevented the misunderstanding.
Jacob H