I had a great experience renting the 15' Truck. It was big enough for all my 1-bedroom apartment furniture and boxes. Pick up and drop off were easy and quick. I marked "not clean"above just because the mats for the driver and passenger seats were not clean when we picked up the truck. However, it did not bother me and the equipment was well-maintained otherwise.
Ian M
Venom Street Graphix LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in San Antonio, TX 78217
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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It is not staffed normally during business hours. Reserved a utility dolly and was given an appliance dolly. Had to stop at another U-Haul location to get correct dolly. Reserved 60 furniture blankets and was only given 26. Vehicle was not cleaned in the cab or cargo area. Key lock box was very difficult to open.
Michael LTheir website and door states they were open on Saturdays until 2 pm. I arrived at 12:30 pm and the place was closed, nobody around and no instructions on how to leave the trailer.
DAVID GTerrible experience. Only have self drop off, employees never confirmed the truck was dropped off and instead of literally walking outside, they called/texted for days and threatened legal action. This was a last minute location change on U-Haul’s part, and they never honored their partial refund for the inconvenience and added distance. Not military/veteran friendly. Recommend using a different company all together.
Dax BI did not have a good experience. My initial rental, set for mobile pick-up after hours, was not staged. The business did not open until 13hrs later, at which point my reservation couldn’t be found so I had to make a brand new rental. After returning my rental, my truck was not checked-in, resulting in me receiving a notice that my contract was void. This location did allow for me to return my truck after-hours, a definite positive. Unfortunately, the negatives are overwhelming.
Daniel G