This was very helpful in my situation knowing that I work all day and don't get off work until 7 or 8pm at night. There's no time in the day to rent one but thank goodness U-Haul has a service like this where I can still pick up my box truck anytime of the night. I'm glad I didn't give up hopes to look for one through online and found out that U-Haul has a service like this. This was definitely more than just a 5 star rating more like a 10 rating. Thank you U-Haul for your help and it was very much affordable too.
SALUAFATA S
Customer Reviews for 190 Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The guy that took care of the rental was good.
Rickie Lnull
DAVID Hnull
Rickie Lnull
LOWELL Jnull
richard KThe lot is chaotic and the representative was condescending, rude, insulting, and offensive. Neither I, my family, nor my friends will utilize this location again.
ALAN Wnull
MICHAEL RThe man that complete the rental was rude, inappropriate and very disrespectful. I have used that site 2 times and will never go in there again. He was highly offensive and I still cannot believe his behavior.
Bethany PThe lot is chaotic and the representative was condescending, rude, insulting, and offensive. Neither I, my family, nor my friends will utilize this location again.
ALAN WNothing needs improvement.
JEANE BThe guy that took care of the rental was good.
Rickie LThis was very helpful in my situation knowing that I work all day and don't get off work until 7 or 8pm at night. There's no time in the day to rent one but thank goodness U-Haul has a service like this where I can still pick up my box truck anytime of the night. I'm glad I didn't give up hopes to look for one through online and found out that U-Haul has a service like this. This was definitely more than just a 5 star rating more like a 10 rating. Thank you U-Haul for your help and it was very much affordable too.
Saluata SManagement at location directed me where to park trailer. No U-Haul personnel were available to assist in disconnecting trailer from my vehicle or observe. Parking lot had a sloping grade and trailer (6' x 12" tandem) rolled freely when removed from my vehicle. I was able to find a piece of wood to block behind wheel to eliminate trailer from hitting another trailer. Also did not receive any paper work or text message from U-Haul confirming trailer drop off. Inquired to manager on site and he acknowledged that once he completed his paper work I would receive a text message. This was and still is a little concerning as I have yet to receive confirmation of drop off. Overall experience was good and had no mechanical issues or faulty tires with trailer. I would use U-Haul again without a question.
RODNEY MNo issues.
Anthony JAwesome
CYNDI EStaff friendly
YSA GCould not be any better. Great service
JAMES SThis location is co-located with another business, and it would be helpful if that business name were included in the information for this location listing. Other than that, this was a good experience.
KELVIN HAwesome Service!
SHANNON CNo help loading trailer. This business is too busy with the other operations he has going on.
TAMMIE NEasy process and staff was friendly and helpful!
Pam FOffice was closed when I went to pick up truck and could not get ahold of anyone for help
JENNIFER HPaid for furniture pads. Did not receive them.
Japheth RWithin 5 hours of departing, the rear passenger tire blew up and rolled off the rim causing an extremely unsafe situation. Simultaneously the drivers side rear tire went completely flat. I had to sit on the side of a busy interstate for over an hour waiting on roadside assistance to bring new tires out. Poorly maintained tires caused an unsafe situation.
Kyle BGentleman running this location is extremely rude and doesn't know how to speak to people or treat them with respect when they have a question. Tires on the front of the 10' box truck were almost bald and made for not a great trip.
LANCE TContinue your excellent service
willie SEasy to drop off lots of room to maneuver
Brody CMy experience was excellent!
James SThe address where you do the drop off was one place and the place you talk with people was down the street.
Judy SNice location, very nice owner!
Kimberly MThe gentleman managing the Uhal rentals was amazing and very curious. I would recommend this location to everyone.
LARRY BBest customer service that I’ve ever received from U-Haul.
Jedediah WHydraulic jack to lift trailers on/off my truck hitch.
Edward MThey didn't answer the phone, and no one was there to check me out during work hours. I did download the app to do it; however, I shouldn't have had to during working hours.
Edward BAwesome dude. You gotta have sense of humor to get the dude. Laughed the entire time. Was my first time renting and he helped every step of the way. !!!
Alexon RThe guy we dealt with was a great guy. Very professional and enjoyed his conversation
Frank TRien
Mark EPlenty of room to maneuver the trailer and he was helpful and waiting.
joshua rHorrible customer service the owner is a real jerk and is very unprofessional.
Michael HI have no idea as thus was professional, congenial and seamless. Great experienc
Larry SAll good,
John GThe attendant at this location is very knowledgeable and and easy to work with
Amy H