Le client n'a pas laissé de commentaire.
CHARLES W
Customer Reviews for 9NINE Liquors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Had to hook up and unhook trailer ourselves and some of the marker lights did not work. Insurance for trailer was not offered, could not get any paperwork for rental because there printer is broken.
JAMES WThey had exactly what I needed, the low cost of the trailer I rented was unbelievable...the lady that did my rental agreement was more than helpful and just a great person...I highly recommend UHaul
BRADLEY WAbove and beyond
Marie SThe truck's windshield wipers were in desperate need of repair on a rainy day, of course... You would think there would be some kind of check-out of the vehicle before renting...
BRIAN CHave access to a phone number 24/7 For any questions pertaining to truck/U-Haul while in possession; renting.
Melinda LGreat service!
CATHERINE WThe only drawback was the inside windshield was very dirty and we had to clean it due to it being difficult to have a clear vidioon.
TIMOTHY SMiddle of nowhere. Misunderstanding or misrepresentation of products.
Antonio WDropping off the truck at this location was very convenient and easy. The person checking my truck in was very pleasant and helpful.
Richard CThe trailer I rented’s right turn signal and brake light was out.
DALTON BGreat woman working there
Richard BI was grossly overcharged. Not just a simple error. I liked the location and convenience. But do not trust the ownership. Such a shame.
susan mI was sent to this location and arrived to pick up a vehicle trailer. I had to walk and hook trailer in a muddy area holding water. The clerk had to manage a liquor store while I connected the trailer to a 20 U-Haul truck I had to pickup an another location about 15 min away. Total disaster
Curtis BMake sure trailer is fully clean out prior to next rental. Outside had mud on it. Rep at location would not help hook up trailer told me they wouldn't do it, made me do it all while they waited inside and then they came outside to take pictures.
Michael DAdd a jack stand to trailers
chris fWas doing online return and employee came running out and was annoying. I thought online return was without having to deal with someone
Craig PJust this location is not in a good cell location so mobile pickup and drop off are harder when trying to upload six images to the site.
LEEANDRO GAdd a tie-down in the box to secure the moving dolly.
Duane DThe women that checked me in was friendly and professional. It was super easy!
Mary PFirst don't leave them on the road for 10 hours. Second don't loose their car keys making the spend $400 to get off your equipment so there wouldn't be another late charge basically just treat your customers as if they are family
Vernon WNothing needs to be changed. The service we recieved was excellent from start to finish. We will use this location again for sure.
jack hWorst u-Haul experience EVER. Tried to reserve a 26' truck, but none were available. I then book a 20' truck. On the day of the rental, I received a phone call telling me the 20' truck is not available and I can only rent a 15' truck. It was a local move, so more trips were required due to the smaller size of the truck. I was unable to get the truck back by the originally scheduled time and was told I would be charged a $79 late fee for two hours of extra time. The daily rental rate was $29.95. Unbelievably poor customer service. Fortunately, I will never be using u-Haul again since this was my last move ever. Casey at 99 Liquors was very helpful and friendly with the rental. He was the only good experience of this rental.
Donald GForgot equipment that I rented which caused a 2 hour delay waiting for them to open. Which caused the truck not getting back to original location and me being charged for it. Truck was filthy smelled like smoke. The back of the truck was muddy, dusty, dirty. Did not get any kind of discount for not having my order ready and we're making me late for the day and overall three days now.
chris zI unloaded my trailer at about 7: 30pm and was able to drop it off that night. The store employee was courteous and personable, and offered to help me if I needed it. Merci.
Joe MEverything was pleasant and fast 😁
DWIGHT NEverything great
Barbara MHad a reservation, paperwork was fast and easy, hooked up drove off within 15 min. 5☆'s
Cindy KI did not go into this location. Dropped off with no one there. Place was not very clearly marked as a uhaul location. Looked old n run down
Iain DSales person not helpful with truck issues
Sheree Sunfortunately online pick up was a struggle due to poor cell reception
RUBEN RThe cashier was too busy eating her lunch to help me. She told me to park the truck, which caused me to have to walk from the very end of the parking lot. Then she had me fill out all her questions to close the transaction, as she ate. I then she asked about the dolly and said I needed to go get it. I told her I'm hungry and exhausted from trying to complete this move. She then agreed to get it herself. She complained saying she didn't sign up to do uhaul she only wanted the job at the liquor store. Very poor service and very unprofessional.
Julie RThe girl working at the counter was extremely helpful & knowledgeable. She made our experience fast and easy with picking up and dropping off.
brooke lCouldn't see anything that needs improvement. Rental agent was very knowledgeable and friendly. Truck was in excellent condition. Would certainly recommend this rental agent and of course U-Haul.
Jack SExcellent
allen gThis was one of the best Uhaul experiences we have had. The ladies that helped us were very nice, professional, and gave us excellent advice and instructions. We really appreciated this experience.
Carrie WThe engine light kept coming on, brakes are not that good, an had transmission issues.
Sheila DEvery thing went smooth, easy going.
Samir BExcellent customer service! Gwen and Tina were and are exceptionally nice people, know their business. Their interaction with local people, and how the locals react to them shows they are well liked. This location is a small dealer; the parking area could definitely use some attention.
carlton w