Customer Reviews for A Better Fleet Solutions
(U-Haul Neighborhood Dealer)

Évaluation :

4

The GPS needs to be updated.

Évaluation :

1

The vehicle I was given had numerous dashboard lights on. The Check Engine Light, Tire Pressure Monitor and the truck had a bad odor of cigarette smoke and dog. I was fearful that the truck was going to die on me in the middle of the move. It had a distinct rattle when I accelerated. All in all, a very uncomfortable experience. When a person rents a truck to make a move, we usually have a very fixed time frame to get it done. When we pick up the vehicle and there are no alternatives, we are stuk with what we get. Not a good business model!

Évaluation :

3

Fix the truck

Évaluation :

3

It was a easy to retrieve. The return process is so time consuming.

Évaluation :

3

The approval process took 30 minutes and I was just sitting at this place waiting for it to be done because you dont start the approve process until you get there. & also change the time zones to the correct one for the customer!

Évaluation :

5

Merci.

Évaluation :

4

Excellent staff, very friendly and nice even after my millions of questions. But like the truck, everything before this was crap. I had to drive over an hour to pick up a transport I had reserved for nearly 6 weeks with a truck that was 5 feet longer then the truck I had reserved at the same time 75 miles away.

Évaluation :

5

Very helpful

Évaluation :

5

The staff was helpful, friendly and kind.

Évaluation :

1

Brakes on the truck are going out. Truck needs to be fixed on the inside.

Évaluation :

1

Assure the truck you put in customer hands are operable, clean and safe to drive

Évaluation :

3

Answer phone or return calls in a timely manner.

Évaluation :

3

I was over charged