Le client n'a pas laissé de commentaire.
NATASHA B
Customer Reviews for Aiden Recovery LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful. Great experience.
DAVID WThe location is I the middle of nowhere and signage was very poor. I was met by a young woman who directed me to a back lot and told me to back it in to a spot, which I did. I detached the chains and asked her how to get the hitch off and she said how did you put it on. I said I didn't, they did at the rental location. She said you have to lift it off. She watched as I struggled to awkwardly lift it off the hitch. She then asked in a way that felt judgmental "should I go get someone to help"? With my manhood insulted, I straddled the tongue of the trailer and lifted with the kind force that causes hernias and detached the stupid trialer. I then yelled to her that I had it under control. She walked away, unimpressed, and dismissively mentioned that she marked the trailer as returned. I drove away mystified as to how such a company stays in business. If U-Haul as a company were a body, these two locations would be the arm pits on a hot day.
AARON LHector was very cordial and professional...all went very smoothly on check in on return of trailer....fast and efficient....
William JVery good customer service on the pick up of the trailer and drop off to the second location. Merci
frank aThis location is virtual only and you can't just drop off equipment and expect someone to check it in. They only pop in once every one or two weeks. Wish I knew that beforehand.
Timothy KThey are nice, personable, and make it easy for me to rent a trailer when I need one.
Damon MA wonderful experience.
ROGER MCan’t improve on flawless.
William FGreat experience. Ashley is phenomenal. Professional as well as personable. New truck very nice too. Painless . Thanks Ya'll.
David COver charged for miles because we didn’t check vehicle pre trip vehicle was raggedy mechanically look clean but gas gage didn’t work brakes Barry and needed an alignment or more tires very dangerous left my child home to be safe
LEVONYA JGood people.
Michael FExcellent
gordon sConvenient with easy ingress and egress despite facing route 20W. Always call to make certain someone is there to man check in. Very courteous and kind service. Excellent service from management to the yardman who hitcj
savery gCustomer service was excellent
sandra hThey was very friendly very courteous and was more than happy to accommodate us very good business people
ray hcontinue with your customary excellent service -- very kind and helpful
savery gNot many places to drop the trick off at
Corey GWas charged 2 after hour service fees. One for the traler and one for the truck. They were both returned on scheduled day, business was closed and keys put in drop box. Gates are locked and could only park vehicle outside fence by the road. I will not use them again.
Amy sNot happy about drop off and won’t be put i. That situation again
Brooke H