The customer service was always very helpful and kind. I used this facility twice and wouldn't hesitate to use them again.
Renae O | Expérience généraleCustomer Reviews for Budget Store and Lock BD 2
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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In our 3 years of dealing with Budget Store and Lock Tammy has been fantastic! We had one change that helped us and another customer and Tammy made it happen quickly! Thanks to them for maintaining great facility's.
Jeff S | Expérience généraleEveryone I dealt with was friendly and courteous. When my door spring broke it was fixed quickly by the staff. I could not have been happier with them.
DONNA M | Expérience généraleI'll definitely used this location again, if I ever fall in need to use another one in the future. Thanks for giving my possessions a safe place to be.
Darvel Y | Expérience généraleIf someone moves out early they should be pro rated for the time not used if a person removes their belongings and lock early it is still thiers till the last day of contract unless stated in the contract for such things or they notify your facility that they are moved out.Assuming is not good business practice and can causes issues with coustomers.
Ralph J | Expérience généraleI had this unit for a friend who was over seas in the military, he just got back so we went and got his stuff all out, it was April 5, 5 days into the month I asked for pro rate because I paid gor the whole month already, I was told no when I've been prorated other times in past with other unit, I rent alot of machinery for my business like 50k-110k machinery and I always get prorated for rental that I didn't use! Not a happy customer!
Jesse N | Expérience généraleTHANK YOU, IT HELP OUR NEEDS & MADE OUR MOVE EASY.. NICE PEOPLE . THANK YOU AGAIN, DENNY HOFFA
Dennis H | Expérience généraleThe entire process of obtaining and keeping a storage unit was easy-going. The Manager at the Brodheadsville location, Tammy was great and always helpful!
Felix L | Expérience généraleThe manager was great, she made the process painless.
Darrell R | Expérience généraleUsed while we were in the process of moving. Great facility, neat, clean, well lit at night. Staff was great to work with. Will definatly use you again if we need another unit in the future.
Rebekah A | Expérience généraleIf I ever need a storage place Again this is the place!
Elizabeth K | Expérience généraleProfessional business!!! Highly recommended.
Martin V | Expérience généraleThey provided superior customer service from start to finish! The move in process was fast and efficient. On Saturday, move out day, I contacted them to let them know I would arrive at 3pm to move out ; 2 hrs before closing time. Things that day occurred that delayed me getting there on time. At one point I called them to let them know I would be late for 3 pm. When I knew I was not going to get there by closing time I contacted them. The associate asked how late I would be. I told her I didnt know because I was stopped on the hi-way due to an accident ahead. I told her how far away I was and that if I hadn't been delayed by the accident ahead i would be 15 minutes late. After a short conversation..the associate said..it sounds like you need a break after the day you've had. Don't worry Mr Miller, ill be here when you arrive. Travel safely. Ill see you when you get here. I arrived 45 minutes after closing time. She was very pleasant and professional. She allowed me to take 45 minutes of her personal time to commit herself to superior customer service. I will recommend this storage facility any time I get the chance!
Phillip M | Expérience généraleAffordable, clean and very friendly staff! Even helped us out when they were closed for the holidays!
Christina F | Expérience généraleProp manager was very kind. They worked with me well. Merci
DAN R | Expérience généraleMy wife and I were very pleased with the storage facility. The staff was very nice and helpful. We would recommend this facility to family and friends if the need one. Thank you for all that was done
Paul S | Expérience généraleThe people at this facility or kind courteous and always ready to help. I've used this facility on several occasions and I keep coming back there even though I live in Easton.
KATHLEEN L | Expérience généraleAll went well.
Chester G | Expérience généraleGreat people great safe place to store your stuff
CARL M | Expérience généraleWe used Broadheadsville Self Storage to keep our items between moves. Its a clean/safe place to keep your valued items.
PAUL F | Expérience généraleIt was a big help to us storing our stuff I like that u gave us a military discount that means a lot to us we r in our new home and putting stuff away
Sandra L | Expérience généraleVery helpful and always contracted you back when letting a message.
GAIL S | Expérience générale