Le client n'a pas laissé de commentaire.
ELVIA R
Customer Reviews for CNM Auto Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Continue giving the nation great services
SAMMY VNa
Juliette SThe trunk bed was very gross and not clean!
Caroline GI choose Mobile Pick up Since the place was not going to be open by my time of pick up, The truck assigned to me was not free to drive of the lot it was trapped between trucks, I had to wait for the place to open so they can move the trucks around to free the one that was assigned to me. I reserve a dolly that was not in the truck making my delivery experience harder.
yadira HMerci.
Karima AI was charged for gas and I returned with more gas than I received. $35
KENNETH CTruck wasn't clean but everything else was good the location was great it took a while bcuz nobody works there on the weekend but it was ok.
Larry VNothing is good, nothing is excellent
NURY AThe Uhaul I received was covered in mud and filled with trash. Given that I could be subject to a "cleaning fee" if I don't return a truck in clean condition, I think I should be paid for being provided a dirty truck. Also, I reserved a dolly and none was provided. Overall, it was a very negative experience and will make me rethink renting Uhauls in the future. Budget or Penske.
STEPHEN MWorkers were RUDE
Shannon FIt was after hours so did not interact w personnel
Brenda STruck was in great condition and almost brand-new -- 3 000 miles. Very easy process to rent in Lancaster, PA and return in Richmond, VA.
GARY MThe app crashed every which way. The cab of the haul had sitting water. You all have a great brand, don't give it up
Jacob GThank you for excellent service.
Latif KSeems like Every time I get a uhaul anywhere the truck never has gas in it and I always have to put gas in it before I use it.
ISAIAH GOnline check in was absolutely ridiculous. I sat there for an hour trying to get the uhaul through the online portal and waiting for customer service to answer me.
gabriel BI called the night before to rent a truck, I spoke with Dot. I explained that I needed to move a bed the next morning and I didn't want to put my cc info in online because it's been hacked 3 times for over $1000..she understood. She found my request online, took care of me, I came in the next morning, got the truck with no problems. I have rented from several different locations and I must say this location was by far the friendliest one I have been to. If I need another truck I will be going back to this location.
PAMELA WNothing they have great customer service!
HELIBERTO FHave cab of the truck clean. Our rental was covered in dog urine and dog smell in the cab. We had to clean the windows just to be able to drive it. The back of the truck had a leak somewhere and all of our belongings were wet from the rain.
Tina MRecommend Chris, the worker and the nice female who helped me up front. not the equipment. Damaged equipment terrible experience
Christian MY’all are awesome
RANDALL CLocation and the truck very convenience, the app not so good when iy was time for me to pick up the truck app will freeze and would not go in, I was not the only one with problems there were a few customers having similar problems
Luis SWill always go with U-Haul
Debra ANothing everything was good
CARMEN CEverything was available, clean and ready. Instructions from the owner were excellent.
Eric NGood location to rent u-haul truck, very nice people and very good services I recommend this place
LUIS NTruck had multiple dashboard lights on and a low tire. Requested add ons were not provided.
Andrew CNothing everything was good thank you have a great day!
heidy aU- Haul's new process of contactless inspecting the vehicle using the website is time consuming and frustrating. It seems that U-Haul wants customers to do the work that one of their employees once did. This is ridiculous because it takes 20 to 30 extra minutes, and I am not a U- Haul employee.
JAMES RGreat service and easy pick up!
Carmen GI ordered a dolly - it wasn't there. The website and app were malfunctioning so it took forever to finally check in. Same thing happened with dropping off. Truck had service lights on when picked up.
Rachel FExcellent customer service
Alexi PFast and friendly.
andrew bThey said I would be charged only $49 but I still haven’t been refunded the hold they had on my card
Eryk PThe best service!!!!!!!!
ANNIE N