All good
WADE P
Customer Reviews for Chevron Stony Plain
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Disappointed that the online estimate I was given was not the same as what I was charged. The online quote was $195, but on site I was charged $245! Can you please explain why the discrepancy?
Mark HVan wasn't road worthy. Right hand wiper arm doesn't move. Check air bag light on. Battery so low it barely starts. Transmission in serious need of a service. Van covered in 6" of snow, had to clean it off myself. Computer problems at check in. Staff was very friendly, none of this was her fault.
Donald BIt as the best Uhaul location that I have ever rented any Uhaul products from
Ross S- just extra staff to help regular customers while the other deals with uhaul customers
Taylor DSnowed 10cm, truck was covered in snow with now snow brush in the truck. The workers that rented me the truck were very rude and ignorant. Told them I didn't want the $16 insurance and was told it's mandatory and I told them it's optional and that I was only doing 15kms all local. They charged me for it and told me to call U-Haul. Just wasted my time and terrible service
Nicholas DGreat service! We will definitely rent from them again!
Kelley HI wanted blankets and a trolly when I went on line. I did not receive them. So it was disappointing.
Leanne TThe truck had less fuel than reported when I picked it up. I then had more in it then it had when I picked it up. I had ordered a 2 trollies. When I went to pick up the truck the dealer said they didn't have any. The truck had been delivered to a neighborhood dealer so they could not provide them. They took it off the bill but I was in need of them so had to go rent them somewhere else. The bill also was more than what was quoted on the phone which I was disappointed about. Overall it was U-haul that missed the mark in my experience.
gary rNo training and the vehicle I originally rented wasn't available because it dead. So had to get half the size
Dezarae RThe young lady receiving our rental back was knowledgeable, quick to intake, and very pleasant.
Leonard STook over 30 minutes to complete the pickup process.
Destany S