Customer Reviews for Citgo EZPass Mini Mart
(U-Haul Neighborhood Dealer)

Évaluation :

2

There was a wrong phone number and different address than when I signed up. Very stressful. I had to go to address in car to find who had my reservation

Évaluation :

2

Reservation made 10 days prior for 7am. Clerk could see reservation on computer but had to get authorization from someone else who didn't answer phone- over and over. After 40 minutes, I call national U-Haul and she talked to him and began arranging alternate company. Clerk finally made contact with his person. Then took 15 minutes to find keys. He apologized over and over. We left about 8:20. Rough start but 26 ft truck was great. Suggestion: person authorizing needs to get up earlier and answer the phone. Ridiculous! Clerk was not at fault.

Évaluation :

5

Bueno

Évaluation :

5

Keep equipment washed

Évaluation :

3

Truck reeked of cigarette smoke.

Évaluation :

3

easy to get to and park

Évaluation :

3

Easy to get to and park.

Évaluation :

1

When I arrived to there were like 4 to 5 people in the parking spot just hanging out looked like smoking and drinking. After I circled the lot a man then came up to the truck he seemed drunk or high and told me they were moving and this is were to park and he worked there. I parked there then went inside to drop off keys and the lady had to call somebody Else then handed me the phone to have them check me out. After that I left then I seen that I got charged for gas when I already gases up the truck and had it over half a tank before dropping off. I don't know what's going on but I'm not impressed with this experience.