Le client n'a pas laissé de commentaire.
ARAS T
Customer Reviews for Cornerstone Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Fantastic!
ARCADIO DLeft front tire was at 30 PSI when I got to my load location, 3 miles away. Had to pump it up with a bicycle pump first and then pay for air to get more in it later. Also, realized the Radio Antenna was missing. Had to fashion an antenna with a Shirt hanger for my trip....
FRANK HNothing!
ELLEN LNothing. They always are so Helpful when we need a truck.
MARY GVery smooth pick up and after hour drop off instruction were clear.
SHANNON MTrailer reserved on line was not what was available when I picked up. Trailer still worked for my needs but not what I wanted.
CHRISTOPHER TGreat serves for my first time! Very helpful and informative on how to use the truck!
NATALIE MTreated with respect and everyone were really nice to speak too
THOMAS GBest place in/near Libertyville
TERRANCE OGear Had issues, The shutter on the truck was rusted and hard time open and close. Its a worst vehicle to ride i cant believe i paid this much
Sriram STruck was ready, friendly and professional service all the way.
Florian Pmy go to location!
TERRANCE OTruck was ready to go. Got a good explanation of vehicle. Wish vehicle Had auto windows and a standard charging port for mobile phone (not a cigarette lighter). Otherwise very good.
SUZANNE CNo improvements - keep doing what you're doing - very professional service.
Wayne BVery generous, respectful, and courteous staff. Really appreciate them going above and beyond to accommodate the needs of the customers.
Vidyadhara DThe vehicle was clean and parked out in front when I arrived at the scheduled time. Everything was explained clearly and, again, the vehicle was very clean and seemed pretty new. Ryan, Kayla, Jeff amd everybody at Cornerstone are always first class folks to deal with. We bring them all of our car repairs so when we needed to rent a truck there was no question where we would go.
DAVID Sfill up and leave the keys in the box)
TARAS SStaff was friendly. Vehicle was ready and waiting outside office. Staff explained condition (which was excellent, including recently washed) and fuel tank location (which side) and their expectations of the condition of the vehicle when we returned. Great Job.
NEIL PPick up early
PETER A👍
ANDRZEJ GI did not rent equipment. I have informed you twice you have any incorrect email address. PLEASE REMOVE this email from YOUR RECORDS.
DEREK CI turned in the truck 35 hours ago at this location ... two days early ... and I still have not received my check-in confirmation or final drop-off documentation from this location. My check-in was accomplished on the telephone with U-Haul Customer Service because neither my U-Haul app not the website were functioning properly.
JOHN LCornerstone is a great place to deal with. Ryan and Kayla are the best.
JAMES HAwesome
peter eGreat experience No issues
JOSEF SBut the fuel wasn't at the place they said it was
JANA JNothing needs improving. Quick check-in and professional hook-up with explicit instructions for returning after hours. Third time using this location in a month as kids went back to college...all three experiences were exceptional!
ROBERT FSo easy and friendly!
ROBERT B"We arrived there, and everything was closed.”
Steve LMake where to park the Uhaul more clear- we were nervous if we left it in an ‘OK’ spot or not
Sarah Afast and courteous.
dmitry mNot very friendly.
JOHN PSo helpful and nice and patient
frank sOnly place I rent from
Tom RNo improvement needed. Friendly and efficient service on pick up and drop off.
Robert FI used th mobile app to drop off. This survey would not let me choose not applicable
Traci ENothing Everything was good
Tom ZEasy
WILLIAM BProfessional staff and Great service
vijay kGood service n vehicle was in good shape
john lEveryone was super helpful. Great place and people!
MARC VThank you very much! It was great!!
poeter vSuper smooth. Everyone was friendly and had a smile. Zero complaints. In fact, the whole transaction was quite pleasant.
Rosanna LThey were very helpful, hooking up trailer and checked all lights. When lights were not working, determined it was our car, found a blown fuse and replaced it. We were impressed with the care they gave us.
Sarah MThey changed my drop off.to a couple miles away and charged me hundreds if dollars for no reason.
Kent PGreat, smooth experience, thank you!
Russell S