Customer Reviews for Crystal Clean
(U-Haul Neighborhood Dealer)

76 évaluations

8708 Marbach Rd   San Antonio, TX 78227

(210) 436-7571

Heures d’ouverture

  • Mon-Sat: 9 am - 6 pm
  • Dim : De 10 h am à 3 h pm
Heures d'ouverture spéciales
  • 11/27/2025: Fermé
  • 12/24/2025: 9h00 am à 1h30 pm
  • 12/25/2025: Fermé
  • 12/31/2025: 9h00 am à 1h30 pm
  • 1/1/2026: Fermé

Afficher toutes les heures

Services dans cet établissement :

Pour nous contacter

(210) 436-7571

8708 Marbach Rd
San Antonio, TX 78227

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9 am - 6 pm
  • Dim : De 10 h am à 3 h pm
Heures d'ouverture spéciales
  • 11/27/2025: Fermé
  • 12/24/2025: 9h00 am à 1h30 pm
  • 12/25/2025: Fermé
  • 12/31/2025: 9h00 am à 1h30 pm
  • 1/1/2026: Fermé

Afficher toutes les heures

  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Onyx was attentive and quick to assist as soon as we arrived. His service was invaluable!

JENNIFER B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVAN L 
Évaluation :
5

The fuel was not correct when we picked up the vehicle. Our invoice indicated 3/4 full which was not true. We took a picture showing he Mileage was correct and the fuel gauge was wrong

JAVIER G 
Évaluation :
3

The truck smelled like cigarette smoke not very pleasing

BRITTANY G 
Évaluation :
5

Great service loved the online drop off options.

BLANCA R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LIAM C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNNY O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAYNA M 
Évaluation :
5

Aucun

LESLEY J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xio B 
Évaluation :
5

null

JESSE S 
Évaluation :
3

The self check in requires 2 references to answer a call immediately and it causes problems with check in. In office doesn't require the same. Stupid!!

Desiree M 
Évaluation :
3

We reserved online a truck and an appliance dolly. On the day of pick up the front desk told us “we have no dollies; we have had any in a very long time.†He didn't charge us but failed to customer courtesy call us prior to pick up day to let us know that there were no dollies at this location; nor did he make the effort to call.another U-Haul to see if they had any. Be prepared if you use this place, to have your own dolly. We were blessed to have a good neighbor who let us borrow his.

DANIEL F 
Évaluation :
5

Onix deserves a raise or a promotion. He was exceptionally professional, courteous, and made the trailer rental process seamless. Thanks to his outstanding service, this is the only place I'll be renting U-Haul equipment from moving forward.

Marco G 
Évaluation :
4

Continue the good customer service. Also very convenient location.

Janine H 
Évaluation :
5

null

Roy K 
Évaluation :
5

null

VIVIAN A 
Évaluation :
5

Very professional, quick and very understanding of my needs. I would definitely recommend their business and use it myself again. The location is very close to my home which was excellent for timing. Thank you for the excellent service that was provided.

Miguel C 
Évaluation :
5

Amazing customer service. We above the average place. Felt very comfortable with the area and staff. .

AMY V 
Évaluation :
5

null

DIANA R 
Évaluation :
5

All great

ELSIE M 
Évaluation :
5

null

Juan M 
Évaluation :
5

null

JOHN C 
Évaluation :
5

I was shocked and pleasantly surprised to get a newer vehicle that was not only clean, but low mileage AND in great mechanical condition. The staff were super friendly and helpful. Will definitely recommend this specific location to anyone, no matter what area of the city they are in.

AARON F 
Évaluation :
5

Crystal Clean Marbach Uhaul.Great location, Great customer service...friendly faces, professional and value their customers. Melanie, you are a superstar!

Joshalyn E 
Évaluation :
4

null

Irma M 
Évaluation :
5

null

XIOMARA L 
Évaluation :
5

The representative at Crystal Clear U-Haul are always very cordial, helpful, and kind. The only issue I had was with the $45 insurance that was added to the bill. I have rented from U-Haul many, many times and have never purchased the insurance because my personal insurance covers the vehicle. I have contacted the appropriate Department to have this result. Otherwise, my experience was very pleasant and I will definitely recommend crystal clear to friends and family.

Irma M 
Évaluation :
1

Truck would not shift. Brakes were poor and truck dirty. Was scared all the time driving. Horrible experience.

Rachel R 
Évaluation :
5

I am not sure there is anything to improve because of the two employees I have interacted with. They are both knowledgeable, patient, polite and extremely kind. My niece lives in the area and will be moving in a few months. I have recommended Crystal Clean U-Haul to her already.

Irma M 
Évaluation :
5

Very curious, great Coustomer service.

EDWARD G 
Évaluation :
5

They has a good customer service

JORGE J 
Évaluation :
5

No improvements needed both the woman working front desk and the man working the yard were great!Thank you so much for making my rental and move go smoothly.

TYLER R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C 
Évaluation :
5

No improvements needed both the woman working front desk and the man working the yard were great! Thank you so much for making my rental and move go smoothly.

TYLER R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RONNIE C 
Évaluation :
5

Very curious, great Coustomer service.

EDWARD G 
Évaluation :
5

They has a good customer service

JORGE J 
Évaluation :
3

I used online.. didn't speak with anyone.. the turn in to get there was a little confusing..I had to turn around and try again..

Breona R 
Évaluation :
5

I am not sure there is anything to improve because of the two employees I have interacted with. They are both knowledgeable, patient, polite and extremely kind. My niece lives in the area and will be moving in a few months. I have recommended Crystal Clean U-Haul to her already.

IRMA M 
Évaluation :
1

Truck would not shift. Brakes were poor and truck dirty. Was scared all the time driving. Horrible experience.

Rachel R 
Évaluation :
5

Courteous and friendly staff. Check In was fast and easy

GABRIEL G 
Évaluation :
5

Friendly, knowledgeable, easy check out.

JOHN K 
Évaluation :
5

The representative at Crystal Clear U-Haul are always very cordial, helpful, and kind. The only issue I had was with the $45 insurance that was added to the bill. I have rented from U-Haul many, many times and have never purchased the insurance because my personal insurance covers the vehicle. I have contacted the appropriate Department to have this result. Otherwise, my experience was very pleasant and I will definitely recommend crystal clear to friends and family.

IRMA M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

XIOMARA L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

IRMA M 
Évaluation :
5

Crystal Clean Marbach Uhaul. Great location, Great customer service...friendly faces, professional and value their customers. Melanie, you are a superstar!

Joshalyn E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA C 
Évaluation :
5

I was shocked and pleasantly surprised to get a newer vehicle that was not only clean, but low mileage AND in great mechanical condition. The staff were super friendly and helpful. Will definitely recommend this specific location to anyone, no matter what area of the city they are in.

AARON F 
Évaluation :
5

All great

ELSIE M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANA R 
Évaluation :
5

Amazing customer service. We above the average place. Felt very comfortable with the area and staff. .

AMY V 
Évaluation :
5

Very professional, quick and very understanding of my needs. I would definitely recommend their business and use it myself again. The location is very close to my home which was excellent for timing. Thank you for the excellent service that was provided.

Miguel C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIVIAN A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy K 
Évaluation :
4

Great employees, very helpful. One of the straps on the trailer was broken

TRAVIS D 
Évaluation :
3

For15 minutes being late, Either the bump fee or the day’s charge, not both.

Lilia H 
Évaluation :
4

Continue the good customer service. Also very convenient location.

Janine H 
Évaluation :
3

We reserved online a truck and an appliance dolly. On the day of pick up the front desk told us "we have no dollies; we have had any in a very long time." He didn't charge us but failed to customer courtesy call us prior to pick up day to let us know that there were no dollies at this location; nor did he make the effort to call.another U-Haul to see if they had any. Be prepared if you use this place, to have your own dolly. We were blessed to have a good neighbor who let us borrow his.

DANIEL F 
Évaluation :
5

Onix deserves a raise or a promotion. He was exceptionally professional, courteous, and made the trailer rental process seamless. Thanks to his outstanding service, this is the only place I'll be renting U-Haul equipment from moving forward.

MARCO G 
Évaluation :
3

The self check in requires 2 references to answer a call immediately and it causes problems with check in. In office doesn't require the same. Stupid!!

Desiree M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSE S 
Évaluation :
5

Excellent service à la clientèle

ELEINA M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AIDAN P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CASEY J 
Évaluation :
5

Great service, Great attitude, thank you.

JOSE S 
Évaluation :
5

Customer service is awesome, definitely would recommend.

VICTOR S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALARIC N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DERRICK C 
Évaluation :
5

Excellent service à la clientèle. Would definitely recommend.

VICTOR S 
Évaluation :
5

iNA

ROBERT M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roberto r 
Non les évaluations ont été soumises pour cet établissement.
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