Everything was perfect. The van was so comfortable and rode nice. The guys here are always nice. A lot of the pickup and drop off process a through the app.
DOROTHY D
Customer Reviews for Custom Auto World
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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the man that waited on me very helpful and nice
PHILLIP CAbsolutely outstanding service. Great, helpful personable staff. Great selection of rentals Thank you
CRAIG PFast friendly service every time .
MARTIESA PThe customer service was excellent!
Kenneth CHonestly, this is the best Uhaul location I have EVER used.
JASON MThe business added insurance without asking.
MICHELE PStaff was super friendly and knowledgeable
Aubrey DI rent vehicles from this location on a regular bases. First class operation. Never an issue.
KEVIN KThis location was very helpful and accommodating. I highly recommend it.
Douglas DEverything is great! No need for improvement! Merci.
DANIEL FVery nice place to get a rental
ROBERT CIt was a pleasure to work with them
Starrett MRusted ratchet. Check engine light. Low tire pressure 23 of 35. Told one amount charged over twice it.
Amy CMy favorite people 😊
Allen BVery efficiently handled!!
Brad MCheck for functioning headlights.
STEPHEN FNothing right now for everything was good and very nice
MARK MRoger & Dan have everything covered!!
BRAD MMy sister rented the truck and I was the one who paid for it. She was a disaster client and the owner handled her with care and calm. She left it dirty and he kindly cleaned behind her. This guy is a saint. I would rent from him for sure, but I doubt he will rent to her. I don't blame him.
Joseph FGfriendly and very professional staff at this location. I will rent from this location again.
Douglas DThis location is very convenient for me!
CECILIA DGreat customer service and clean equipment at the Custom Auto World location! Would highly recommend to my friends and associates in need of Uhaul truck rental services! Thank you again!
DONALD TAwesome experience!!!
TINA LThe left rear tire had to have air in 8 or 9 times while we had truck. There was absolutely no windshield washer fluid. Other than that truck was clean, and very nice. This locations service people were awesome.
Michele PRoger & Dan have everything covered!
BRAD MYou’re manager Roger at this location is excellent at this location, thanks again.
Phil CFastest service ever! Will definitely use in the near future.
TATIANA CNothing!!
Eric GThere is nothing that they can do to improve customer service or anything for the customer. They should show other U-Haul dealers how to be. They are the example for everybody.
JAMES DFriendly, caring, professional.
DENNIS WThank you for providing me with a clean, new, reliable cargo van for my trip. Much appreciated!
KATHLEEN FBlake goes above and beyond to make sure your move goes smoothly! Really appreciate all his help making my college experience possible!
Justin WVery nice gentleman, took good care of us! Thank you Egan's custom Auto World U-Haul!
Shay AWhen you don't stock something in your location let the customer know before they pick up their supplies. That way they aren't left to scramble to find alternative solutions.
Stephanie MEverything was good, thanks to Roger & Dan!
Brad MI found Blake to be engaging in conversation and also having a sense of humor which made the transaction enjoyable. He made all information including drop off understandable and clear.
Robert BVery easy to work with business, friendly employees, clean truck. Would use again
Bethany LEverything was great. Always appreciate Blake and his customer service.
Heather BBlake was extremely helpful and made sure we had what we needed. Thank you!!
Robert MBlake in the office was great ! Very helpful.
Steve WI have rented from this location multiple times and the owner is always friendly and provides great customer service. I called on a buzy holiday weekend and needed a truck the same day and he accommodated my needs.
Margie CTruck was hard to get in for short people.
Reva WTried to give me a different trailer than on my contract because they were too lazy to get the correct trailer. I called and requested a trailer with swinging doors because I was moving furniture and the lip of the sliding door always catches it. I know the swinging doors to be easier. Had to argue to get the correct trailer. Then coincidentally I was charged for safe tow that was not on my original contract or receipt. Called customer service and was told they couldn't do anything, I would have to speak to the regional manager to look into the matter because it was an added charge by the location I rented from. I don't intend on ever renting from this location again.
Victoria PTook appx 30 mins for the person to figure out how to check it in.
Karissa SService is the greatest! Many thanks to Roger & Dan!
Brad MNothing to improve. Roger Blake is an amazing business owner and I enjoy dealing with him whenever I have a need.
Brian MBlake is great employee
William FRoger goes over and above!!
Brad M