Le client n'a pas laissé de commentaire.
REBECCA R
Customer Reviews for Cypress Flowers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I think for me everything is good and friendly customer services 10+
JOSE DGreat location within neighborhood; ease of rental process; courteous service.
ALFREDA Sno issue with the location, issue is with the remote access to pick up the vehicles... it takes way too many steps and too long, a lot of this could be done at check in process (drivers license photos etc.) especially when already rented from uhaul and already provided this information. Both times had to call to complete the pick up process.
LORRIE Bguy at the front desk in the flower shop assisted with the rental of the uhaul and was very helpful. Very appreciative.
MICHAL SNot good customer service service charge me too much for gas
SHARON MThe tire had a slash on it. Although we didn't notice until we had already left the facility, it seemed very dangerous to drive.
NANCY STHe overall renting process was easy and quick, and the truck was great.
NICOLA CVery friendly
JARNELLE LN/A very kind would recommend to my brother who might need the service in the future.
PATRICK MSam, is very helpful and informative. A+
SAUL CSuper friendly and informative. A++
SAUL CShipping rugs ordered and shown as available but not so when picking up the vehicle. Tastes a bit like bate-n-switch.
JOHN CVery friendly and helpful staff
Christopher NOverpriced and unorganized. Such a headache! Better to rent it through U-Haul
Stephanie GGreat y
RICKY NNice folks. Will definitely recommend to others.
ALFRED MThis was a great place. The guy was super helpful, and was full of tips to ensure I was not charged anything. He went out of his way to be helpful.
Garrett CCustomer Service was excellent!!
ROBIN HIf someone rents extra equipment it needs to be available upon truck pickup. Luckily, in my case, the movers I hired said they had a dolly.
Tracy MReservation drop off location was scheduled here. Bit was changed after pick. Was charged 25 dollars for different location.
Daniel DGreat customer service!!!
KRISTINE GCustomer service at this location was utterly incredible! The location is beautiful, and the store was inviting, interesting, and I would never want to pick up a U-Haul at a different location. A mistake was made on my order, and he had it fixed inside of 10 minutes. I wish I could receive customer service like this everywhere I go. Merci.
Brandon AThe location was fine, but it was hard to tell it was a UHaul location. The other business made it hard to tell what the location is. But everything else was fine.
Rebecca RFloor the ground.
Nkechinye KEverything was great thank you for great service
wilton DInternet connection is bad, there are many hidden fees i needed a truck for the afternoon for a quick moving the truck was delivered fast to me but in the end so many hidden fees, i expected 20 bucks as advertised it ended up being 90 for some reason. I really needed the truck that day i appreciate the quick service but the amount of hidden fees was very dissapointing.
Juan AService amical
Dennis DN.D.
Marilyn WThanks
Hkawng DI think I left my knife in the vehicle by mistake, it's a green and black handle with a freshly sharpened blade, it is a folding knife with a tilted thumb grip to open it, if possible please return it to 5114 Fox hollow blvd spring TX 77289, thank you
Jordan TI suspect the Dealer added insurance coverage. I rent cars frequently and use Uhaul and never select insurance as my State Farm policy covers my rentals.
Adrian DSam was helpful and understanding in so many ways. There are definitely good people left in this world!
linus gWas happy w the total experience
Laurel SThe guy at the front desk he was Very communicative and have a nice customer servi recommend a hundred percent
HEYMANS BU-Haul needs to stock their location with utility dollies. Was able to use an appliance dolly for my move, but may not be the best equipment for others.
Scott GI did have to put the dolly in the truck and would have preferred it was already in the truck as advertised
Grace TThe truck was having engine issues and was very slow. The equipment at this location for trucks is OLD. I have leased from other locations with beautiful trucks and vans, well maintained and comfortable. This location is behind the times. It took 15 minutes to get into the truck. The lock I was told was bruised. It took 45 minutes to return the truck. It would not accept pictures or indicate which pictures are highlighted as errors. Awful experience. I will not recommend anyone go there. Next time, Penske because this ordeal was miserable
MALINDA Ethe truck was clean and worked perfectly. Customer service was excellent.
Elvis Gvery good friendly service and the equipment (truck) was fine. Yes I'd recommend Cyress Flowers / U-haul.
scott fCouldn't just drop the keys off... had to take 15 minutes taking pictures of every crevice of the vehicle, just to get charged $65 for a fuel service fee when I returned it with more gas than I had when I picked it up.
Nathan CThe people were so polite and friendly. Enjoyed our enter action.
Darryl MThe truck did not have a key to the lock in the back so I could not lock up it up overnight. There was no window washer fluid so I could not wash the dirt and bugs off the window as I drove.
James Wto drop off UHAUL is not an easy process. Took pictures once UHAUL dropped off and could not upload as website was not working. Terrible experience. Very frustrating.
Kimberly WBest Uhaul location I have ever used!! Super nice and helpful lady at the flower shop!
Larissa KGreat service at this location. Many thanks U-Haul!
Allen B