The people were friendly and accomodating. They had a great attitude.
JOHN F
Customer Reviews for Detjens Piggly Wiggly
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Way too big of holes where the trucks sit
Kelly ONo Wi-Fi or cell coverage anywhere in this town to return the trailer via the app.
Cory KIt is a friendly & convenient location.
Robert KPerson at pickup location had limited knowledge of her job
Ken WMake sure tires aren't flat, right front on auto transport trailer had 10 psi air pressure glad I noticed! Would have been a disaster if car was loaded on trailer and towed on highway! After inflating leaked to 50 psi after two hours lucky my trip was short so was able to complete car move
KEVIN AFriendly people and easy process- highly recommended-
Lisa LNothing...they did a great job... Brandi was helpful and knowledgeable
William BEasy to drop off here...
DAVID RVery friendly staff but the process takes soooooo long!
ann-marie hI had reserved a truck in Madison Wisconsin. The day before pick up I was notified that I need to travel 90 minutes away to pick up the truck.
George PI was very pleased with the equipment.
William PVery nice customer service!!!!
ann-marie hEmployees do not know how to check out a uhaul rental
Sophia WThe employees were pleasant and helpful. It would be nice if the dual axle 6x12 enclosed trailer would have a tongue jack, as it is very heavy to lift it on and off the ball. That is a comment for Uhaul as none of the 6x12 trailers have a tongue jack.
ron aGreat customer service, very efficient and timely. Also very friendly.
FRANK BThank you for helping us identify the extra charges so we could dispute them. Very professional. Very helpful upon returning the truck.
Curtis BAwful service
Gerald MNext customer? I'm a customer! And for star rating I give you a F minus NO STARS
GERALD M6x12 enclosed trailer, left rear tire was flat at the time of pickup. Nobody was too concerned about it! I took it anyway! Filling it twice that day myself!!
Mike MIt was a very good experience.
Doreen AWe needed to mop out the inside of the trailer; rest of trailer was in acceptable condition.
John SI was greeted warmly and everything well smooth and professionally. Very satisfied.
Paul WPlus I take pictures of pickup and dropoff with instrument panel. They lied on dropoff time and charged me an extra day plus insurance! Awful place.
Gerald MGreat service!
Larry MAfter we loaded the Trailer we discovered that the wheel hub was completely broken. Ended up having to go to another Uhaul location to get a trailer thatbwas functional. Had to postpone our departure 1 full day, take additional time off work, hotel room and airfare change fees. Nightmare.
Preston HReplace the windshield wipers. It rained, and the ones on the 20' truck were extremely worn, making it difficult to see. Otherwise, everything was great.
Martin RTransaction went very smoothly
Denise NThe customer service at Piggly wiggly in Princeton was amazing they were so nice they were so helpful I will definitely rent from them again thank you
Cathy MSame situation. With changing the location without any communication.
jeffrey hN/a
Paul WNo issues easy friendly service
Tim NEmily was fantastic to work with. Patient, caring and fair. I can't thank her enough.
Mark SThey did not offer to help me unhook the trailer which was difficult. There was no stand to place the trailer tongue. The lot was muddy.
Terence LHave more accessory options available
Peter KPaper work was quick and they actually helped hook up the hauler. Merci!
Daryl TThe truck was not clean inside.The clerk checking us out was not very well trained on procedures,so that took extra time.Could have been a better experience.
Glenn LLarge Lot makes for easy in and out access for trailers. Lady was very nice to work with.
Aaron RThe people there r so friendly and knowledgeable I think my favorite is Pat she such a professional when it comes to knowing the ins and outs of anything to do with the u haul rental. 😉 Thx u to all that has helped me.
Dwayne C1) Somehow my order got so messed up that my original order for a truck & auto carrier at one location got split into two separate orders at a different locations. The auto carrier apparently wasn't available anywhere nearby, so I wound up taking a truck & tow dolly at higher individual prices, even though they were picked up at the same (secondary) location. 2) I had never used a U-Haul tow dolly before so I asked the representative how to hook everything up properly and strap the car down. He said he didn't know how to; he just dropped the hitch onto the ball and said that's all he knew how to do. Then he left.
David CWe did have one problem. After I did the online rental of the truck I called to see about an appliance dolly. She said the truck didn't have one. So we rented one somewhere else. I was at the store two days later and they had three of them sitting outside! Right now my husband had to drive over an hour from our new home just to return that dolly when it could have been rented and returned through uhaul!
James KYou have the strangest customer service infrastructure ever. I had to get shifted to three different departments just to changes my pick up time.
Randell DCheck-in and pickup took a little more time than expected but went smoothly and without any issues.
Greg WThe location was small and not paved.
RICHARD CThese folks were amazing!!!!!!!!! Best ever!!!
nicole h