Customer Reviews for East York Trucks And Moving Supplies
(U-Haul Neighborhood Dealer)

266 évaluations

47 Industrial St   Toronto, ON M4G3W9

(416) 780-2034

Heures d’ouverture

  • Mon-Fri: 9 am - 4 pm
  • Sam : De 8 h am à 4 h pm
  • Dim : De 9 h am à 4 h pm

Services dans cet établissement :

Pour nous contacter

(416) 780-2034

47 Industrial St
Toronto, ON M4G3W9

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am - 4 pm
  • Sam : De 8 h am à 4 h pm
  • Dim : De 9 h am à 4 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

This place is not the drop off place I want. They changed my pickup place ON THE DAY DURING MY RESERVATION! This place is even further from my moving-in spot.

Hanmeng Z 
Évaluation :
5

Despite short notice Riz was accommodating / great - as always. Jim

DEMETRIOS O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAHDI A 
Évaluation :
4

Clearer signage how to access the property and where to park, it seemed all customers had stories to stop to ask people on the road. Very nice polite person working there, didn't mind waiting since he seemed caring and wanted to do well, definitely would return again.

KAREN B 
Évaluation :
5

i am happy with the service

KRISTOPHER V 
Évaluation :
5

this was my first time renting an equipment from u haul, i had a really good experience from collecting the vehicle all the way till dropping off. the attendant / owner at the store was really helpful.

MUHAMMAD I 
Évaluation :
5

Customer service at both the pick up and drop off locations was fantastic! Would highly recommend.

KIMBERLY G 
Évaluation :
3

We were sent to 3 different locations before we finally got a truck. One location said the truck would not start . the next location was open and we had to wait for the third location to open to pick up a truck. Our pick up time was 8:30am and obviously that did not happen.

STEVEN E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YIDENKACHEW T 
Évaluation :
5

total pro experience, smooth pic up and drop off experience. i'm busy so i appreciate quick in and out. bill is always reasonable!!

DEREK L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James R 
Évaluation :
5

N.D.

RAHIL L 
Évaluation :
5

The Agent was superb.

Gamal M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABBA Z 
Évaluation :
5

Amazing customer service !! Highly recommend

Tony R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George C 
Évaluation :
5

Staff was very fast and efficient!

Rachel R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HUSEYIN V 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BYRON M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KOSTADINOS P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAHUL K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vatsal s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUPERT J 
Évaluation :
1

The U-Haul staff said it was a temporary building. It had exposed insulation, it was dirty, and uninhabitable.

Debra F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergey I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHUQULLAH R 
Évaluation :
5

Perfect. Make this a permanent location.

AYMAN A 
Évaluation :
5

Rez was great 👍

MARK O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THIERRY G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Theresa C 
Évaluation :
5

Shravan was amazing, quick and professional in helping me for the check-in process. He also helped point out where I can park my car safely. This is the second time using this location's services and recommend to my company for all future truck rental services. Hopefully they get to upgrade the office space so that it can be as inviting as their wonderful and hardworking staff.

HELEN C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yodit h 
Évaluation :
1

I would never recommend this location to anybody looking for Uhaul equipment since they play games with the billing and charge you for extra days even after the equipment is returned.

STEPHEN S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Hamta K 
Évaluation :
5

Experience was great. The front desk/portable area was a bit off putting. I didn't have an issue but other customers may be deterred. Signage for where the front desk/check in area would be great.

DAVID R 
Évaluation :
4

The customer agent was great, super helpful! thanks aline

ALINE C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YASAR A 
Évaluation :
5

The person who helped us was extremely helpful and friendly. Very grateful!

KATHRYN N 
Évaluation :
4

The gentleman arrived after hours to receive the truck. This was very helpful. When I made him aware that I had not been allotted the appropriate mileage, he was very surprised and advised me how to handle the situation.

ADAM H 
Évaluation :
5

Very friendly staff....Thanks

RENE J 
Évaluation :
4

Original pickup was supposed to be Weston Rd and Wilson. The additional drive and time through Toronto traffic and cost of 407 was annoying.

SHIRLEY G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPH A 
Évaluation :
3

Office needs improvements.

CHING-HO L 
Évaluation :
5

Very good customer service. Will recommend others.

MASHRUR R 
Évaluation :
5

Shravan made sure the process went very smooth..

SANKEERTH A 
Évaluation :
4

delivered and priced as quoted

MICHAEL B 
Évaluation :
5

Just continue

AZAR M 
Évaluation :
5

It was all good.

HOWARD R 
Évaluation :
5

The young man went out of his way to wait for me as the location closed at 4 pm and we had to bring a bike back from Toronto and he went above and beyond to take care of us.Great work ethic!

ANDREW J 
Évaluation :
4

Staff was great and trailer was available when we expected it. We just felt bad because of the horrible "office" (a third world shack that was obviously very cold) the nice man had to work in. You should do better for your employees, U-Haul!

IAN R 
Évaluation :
5

Shravan's service and help were wonderful

MOMCILO K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAVID N 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEITH M 
Évaluation :
5

Thank you U-Haul. Your staff was exceptional! They really understood my needs and supported me with extensions and parking requests. I will be back and know I can rent your vehicles with confidence!

JOHN T 
Évaluation :
5

I rentd a van a few weeks previous that had a fob making it so much easier to lock and unlock all the doors all at once. Because we were in and out of the van a number of times we had to to lock and unlock it each time getting things out of the back and out of the side including the driving and passenger door. It is not big deal, but it would have been more convenient . Also there was no USB charger in this van, and that was a concern for me. There was a plug in but I did not have an actual chargee with me ecase I did nott need one with the previous van. I was still grateful to get a van, but I just wish I had known so I could have been better prepared. I will know for next time. Other than that all was ood and the person working was also excellent and very patient and kind.

GINA R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FLORENCIO G 
Évaluation :
5

Nothing. Everything was just great.

Saravanan K 
Évaluation :
5

Excellent service

SAMUEL M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Derrick B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM C 
Évaluation :
5

I was happy with my experience.

David S 
Évaluation :
5

Mr. Rizwan is very helpful and nice.

malik i 
Évaluation :
4

Tons of supply, great customer service. Looking forward to seeing the more professional reception area!

CRYSTAL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hung Y 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maryam P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandra O 
Évaluation :
5

Excellent customer service.. Very friendly, knowledgeable staff. Highly recommend this location for all your moving/trailer needs.

TYRONE G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KIMBERLY B 
Évaluation :
3

The office needs a major renovation. The representative that assisted me was excellent, professional and thorough. 10 out 10. I will definitely return to this location. I'm a happy customer.

CHRISTIAN C 
Évaluation :
3

The staff member was helpful and polite and the location was quite convenient. However the office facilities are primitive and filthy.

ROBERT M 
Évaluation :
4

Place is pretty run down - guy in the shack was very helpful, but his working conditions could be better

STUART F 
Évaluation :
5

Absolutely nothing, everything was perfect. The representative was amazing, extremely calm under pressure since it was very busy, very helpful and very nice.

DAVID M 
Évaluation :
2

I had booked the truck three weeks in advance for 9:30 AM, and the helpers were scheduled to arrive at 10:00 AM. Despite informing the staff that I was in a hurry, I was only able to pick up the truck after a 45-minute delay. I also had to assist the staff myself in order to move things along.

Saeed J 
Évaluation :
5

The truck was large enough all items moved in one trip.

mohammad m 
Évaluation :
5

I love this location. It's convenient, the owner is very helpful and a pleasure to deal with. Moving is always a bit taxing, but picking up and returning here never is!

SARAH B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANE G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT F 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valentyn B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Konstantin R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivan V 
Évaluation :
4

All is great and wonderful to have a UHaul close to our home.

MICHAEL W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN E 
Évaluation :
2

canceled the rental for dollies and carts the night before.. had to scramble and buy my own dollies to make sure we can move out of our appartment smoothly.

SOHAIB K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLAJIDE O 
Évaluation :
4

The truck should be trust worthy. It didn't start after refuel and we got panicked. Fortunately the road side assistance lady was so good and provide assistance at the most needful time.

Joby K 
Évaluation :
3

The staff was friendly and helpful but the location is hard to find and poorly signed. The office is shabby and poorly appointed..However I must say that the service was excellent.

THOMASC F 
Évaluation :
5

pleasant staff, eager to help out!

KONSTANTIN R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCINDA B 
Évaluation :
5

Keep doing what you're doing. Very happy with our experiences here. Merci!

Iain M 
Évaluation :
4

My issues with Uhaul are not related to the pick up or drop off locations, rather they are related to the app and the truck. The App: it's very frustrating where you auto include the dolley and moving pads into the app functionality. I understand you are trying to be helpful and also to upsell, i try and do that in my business every day but auto selecting them is annoying as i had to change my location a few times and missed that they were in the basket. Then i had to call your customer service people to get them removed from the order. The truck: I tried to adjust the mirrors on my 15' truck and it was very difficult. I was worreid that if i pushed/adjusted too hard that i would break the mirror and then need to pay for the repair. I would recommend some stickers here to notify the customer about how to adjust the mirrors, a tool that is so essential when driving a truck.

MATTHEW O 
Évaluation :
2

Truck was good. The floor of loading area was covered with an oily substance - not good if you move furniture and mattresses. The pull-out ramp became dangerously slippery mixed with rain!!!

ROLF W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric G 
Évaluation :
3

Attendant was very helpful, area is very congested.

Mike M 
Non les évaluations ont été soumises pour cet établissement.
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