Le client n'a pas laissé de commentaire.
Terry K
Customer Reviews for El Dorado Pawn Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Gas was on 1/8, not 1/4. I had to return it at 1/4 and have not received a refund for the 1/8 difference.
MARK CThank you to El Dorado Pawn for making sure I had what I needed. It all went smoothly. Lauren
LAUREN HGreat Experience, the people at the shop were courteous and outstanding
anthony fOkay location for picking up. Can be a little wait if others are in line first as there is only 1 person handling pick up contracts.
RICHARD MThe best.
BRANDY BGood job
RICKEY MSpecial thank you to Clay for assisting me with the car carrier and truck return.
DAVID WWould appreciate a clean truck. One that was not smoked in.
Colleen MAll of the staff were nice and helpful. The uhaul truck was very clean. 10/10 would recommend.
QUANTIA MEverything was good!
clayton jThe guy was very helpful and friendly
Dequita MThe staff was very friendly and professional. The customer service was excellent. I would definitely use them again and recommend them for anyone needing UHaul services!
Rodney HWas an easy transition from ElDorado to Sherwood Arkansas
DEBRAH OThis is small town U-Haul… as long as you are patient and explain what you are doing, they are very accommodating.
BRIAN BNot one thing. The experience was lovely Not one complaint.
Brandy BThey kept messing up my discount
John NBien
DAVID HI'm trying not to cuss because I'm a scholar. Avoid this location though. Check the lights before renting it to the next person. Also teach customer service skills because it's supposed to be mostly about the customer. People be taking things personal. That's unprofessional. I have studied customer for 10 years.
Shun TSimilarly, this was a mixed use location, also a pawnshop. It didn't help that Google results suggest that the business is permanently closed. U-Haul trucks parked out front clearly indicated otherwise, and we did call to confirm their hours.
Kathryn HMore focus on customer service would be nice. I understand that the typical clientele might not be the exemplars of citizenship that the operators of the location expect, but there is no need to make someone feel like an inconvenience for using a service that they provide before at the first interaction.
Robert PBilling. I paid via cc. It was almost a week after turn in before account was withdrawn. This caused overdraft b/c charge was over a week later than rental date
roy wThis is the 4th truck within a month that I have rented and returned to this location, twice while open and twice while closed. Each time has been a very pleasant experience. The staff is friendly and ready to help.
Robert SThe truck that I rented was said to be on location, so I drove an hour to pick it up and it wasn't there. I had to then drive an hour home and come back in the morning to get the truck. My gas did not get reimbursed, it was a lot of wasted time and I had to postpone my move by a day. Overall a poor experience with U-Haul.
Garrett BThis was the 2nd truck in a week that I rented and as before the pick up was excellent, when the drop off site is open it is excellent, but due to the long weekend, I had to drop off truck when they were closed. We took the truck to the location prior to exp. time. I then spent at least 45 minutes on the Uhaul app trying to turn in the tuck. I finally got verification number and added it in. I was then told I needed to answer questions, first was they wanted a picture of the dashboard gages. This I did, however at this time all information disappearded from the phone and I could not get them back. True there were storms in the area that might have caused it. I gave up and drop the keys in the box. "As far as I know the truck was turned in ok and I do not have any additiona chares This I will not know until my bank statement comes in.
ROBERT SBusiness was very busy, een tho it was the early morning. However staff came right over to me, to get me checked in. I expected a delay in getting notified by phone of my check in however I was notified of my check and and the completion of my transaction with Uhaul before I arrived back home. Merci.
ROBERT SThank you! Everyone was so nice!
KEITH BTruck was junky rattled and I was worried that it was going to break down
Jeannie HFriendly and helpful
Joseph FThe trailer was their newest one and it had a ramp which helped.My main complaint is that the trailer was dirty. The employee offered to sweep it out but I was running late to my destination.The furniture I picked up got very dirty despite putting moving blankets down. It seems they should clean it at every drop off point as soon as it's returned if the user had not done so.
Adenia RThe person handling all aspects of the rental: from checkout process to detailed setup, inspection, and suggestions for loading were handled extremely well.
David TNot looking to move ever again! This experience taught to not expect anything more than the bare bones minimum from U-haul.
Kim LThe people were rude and didn’t stick to the time for pickup
Taylor TGive people the despot money back
Alton SEverything was A-ok
Alice RNo complaints
Timothy BVery helpful !!
joe kNo improvement is needed at this location on Hillsboro. The young lady is very intelligent and knowledgeable of her job. I felt right at home while waiting on her to complete the transactions. Merci encore.
martha hThe truck interior was really dirty. I had to wipe everything down before we used it
Cindra SPut gas in them
lillie aVery satisfied with the service and the staff was courteous and professional.
GAYLE N