Le client n'a pas laissé de commentaire.
LETITIA T
Customer Reviews for Elite Greensboro LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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S.O.
JONATHON CCara, was awesome!! We're from Texas and needed a truck on short notice and she really came thru. I highly recommend this location if you need a UHaul, really good service.
JOHN WThe lady there was real nice, and helpful.
CLARENCE RRates.
Chandra FNeed better signage for the 'key drop' location. Was looking for the trademark orange U-Haul color but the box blended in with the rest of the facility markings.
Charles NGreat customer service!!!!
Samantha BTwo customers were charged a fuel surcharge in a back to back rental. Avoid this location for rental to avoid additional costs.
Ericka NDebbie was a superstar.
Latarsha MThe manager is great. The local was very convenient.
dorothy WGood location, staff are very helpful, slim selection of vehicles. This location has a small selection of supplies as well. No complaints
Kenneth TGreat customer service made sure I was satisfied and comfortable recommend this to anybody
BRANDON SDebbie at Elite Storage in Greensboro, NC has perfected the art of customer service by always providing superior service and follow through. We have rented from her before and she's always perfect!!
Haytham BCustomer service was good. Truck was on dirty side, but the truck itself got the job done better than expected
Altron MI met Debbie in 2022 . Great person to do business with, friendly and professional. Thank you!!
Brenda HThe truck given was not being maintained. No A/C, engine lights on, and the car jerked when driving. I felt unsafe while in the car. Tried contacting manager to discuss the disappointment and she was very rude and did not follow up or even give any type of discount for the troubles we had. The only good thing about the experience was the young woman that checked us out. She tried helping us but she did not have any authority. Will not recommend this place to anyone. Terrible experience
Ashley SRien
Mary KGreat representation, great communication!!
DEREK MNothing great customer service!
Robert HBetter service hours. 5pm is too early to close the office. We encountered some obstacles getting the truck and it would have been helpful to have someone to assist.
LOUISA GTruck was not well maintained. It was loud and the engine light was on.
Kamalah HI only used 22 miles. When I received my receipt via email I was charged $30 for fuel service fee, and $34,65 for fuel charge 8 gl. My bill was $121.65. I was not told about these fees.
Angela GCheck engine light was on when truck was picked up.
Katherine SThe location was fine and had it not been for Sherry who worked @ the pick up place we would have never gotten out uhaul. Erin at uhaul was beyond rude and disrespectful raising her tone with me stating that the worker on site couldn't help me. We were delayed two hours in trying to pick up the truck and no one every told us that we would need a passport and another item from the list to verify ourselves. In fact , I called ahead to ensure all was good and gave the lady with uhaul license number and scanned in the app. Never did she mention that additional iD verification would be required. In fact, she stated we were all verified. We left the truck with extra gas than we got which was dead on empty! Thankfully a gas station was across the street. I would ask that you discount my bill for my inconvenience. A horrible way to start our day for our move. Nichole McLamb 336-430-4292
Randall MIs there a place to put unwanted items that you no longer want
Geremie SDebbie Plasket, Office Manager, gives great customer service. She was efficient and hard working. I followed up with her but she already had me taken care of. I'll definitely use your location again for truck rental and storage. Keep up the good work.
Helen SHad reservations. Took Uber from the airport to Tiger location. Truck not available due to theft of catalytic converters on all of the trucks. Had to take ANOTHER Uber to another location. Incurred more $$ for 2nd Uber ride. Second location, had much better customer service. Although missing antenna on truck. Could not listen to radio.
Gregory HMerci
Nanette SRien
HAYTHAM BMost convenient rental ever.
JEFFREY BGreat experience.
RICHARD NIt was fast friendly service old lady was very professional we will be back again thank you for all that you do.
Angel MI thought the dolly was like a hand truck and it was difficult to use ...
Kim DNeed to fix that refund shit too slow
JEFFREY S