Le client n'a pas laissé de commentaire.
Stephen C
Customer Reviews for Elite RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Was not the originally selected pickup store in Meridian. Was about 15 miles away in Nampa. I was notified of the change about two days before.
JASON FEasy to get to, easy to unload. Clean location. Great experience!
JASON RThere was a problem in timing between Elite RV Storage and U-Haul. I was told it was open until 2:30 p.m. and the operator was about ready to go out the door when we arrived at 2 p.m. We barely caught her. She was very kind and took the time to get everything set up for us to bring the trailer to Orofino for you folks, though she had been ready to leave.
Nancy BSuper easy process. Very glad the caller confirmed what I needed for light hookup and hitch size. That would have been a bummer to show up and realize I needed an adapter that I didn't have. I am sure U-Haul had options to buy, but was still grateful for heads up a couple days prior.
James VNothing. The office staff was very nice and professional.
KENNETH FGet the Rays diesel and automotive shop location fixed. That is where our location was changed to in the middle of the week and it isn't open on weekends. So our moving started an hour later because people had to get that figured out. And I also rented a dolly to help us and there wasn't one available after all that mix up. It was very disappointing.
ERIC JThe drop off was not easy. It was Sunday, no one was there, thats fine but the use of the Kiosk was too hard to understand . Down loading the app was a nightmare. The site was clean and easy to get to.
SANDRA IOver charged me
Luke WVery friendly and helpful.
Scott RKeep up the great products and service. Using U-Haul instead of our personal truck and trailers was so easy and was a value during a one way move.
Rick DI have to say navigating through the app was very difficult. It took me 20 minutes once we got to the U-Haul location. The app had a ton of logic issues and had to leave the app and go back in multiple times just to complete. I should strongly suggest testing the app to ensure users can get passed each screen without any errors. If I had to rent again and could only use the app I would not rent.
Matt HNo staff at location . No ability to contact anyone
Brad MI rent U-Haul equipment often. Maybe increase the inventory at this location so more options are available for local rentals. Otherwise it's perfect.
Donald SThis location was great and I would definitely rent from them again. The customer service was awesome!
Marcene GWas not open on the day I was set to drop off and there was a 20 dollar fee for after hours. These locations have no idea what the other one is doing and they don't care. Again was a total joke start to finish
patricia bEverything I expect was done.
Robert CMake sure thathe customer understand what they need to bring like a pig tail for light the right size ball for the hitch
Curtis WDarcy is fantastic! Very helpful, a quick and easy process. Merci!
brian rNo! It was very very good transaction.
Don DWasher fluid was low and wiper blades were rough
Robin JNothing. Great customer service!
Patrick EStaff was very knowledgeable and took the time to walk us through on all the features of the equipment. Friendly and professional….
Maleno H