Everything was perfect and we were set up for success! Great service here!
Robert G
Customer Reviews for Elite Tire Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The language barrier was challenging. The staff could only speak broken English. The appointment time was not honored. The only person who could process the rental wasn't at the location and was 20 minutes past my scheduled pick up.
David WLocation shared with used tire shop. Very mechanical and a bit sketchy in appearance. However staff were super responsive and efficient.
Charles SI was traveling to Tennessee to pick up a vehicle that I purchased. I live in Alabama and need an auto transport trailer to get my vehicle home. I have always use U-Haul for needs and had great service. But this time I must let you know about the OUTSTANDING CUSTOMER SERVICE THAT I RECEIVED FROM THE MANAGER AT ELITE TIRE SERVICE. He was very professional with me and was very friendly. He took great pride and care in making sure the equipment was properly fitted and safe for my trip. That's what I call top customer service and you just don't get that kind of care now days. In closing please recognize this Manager and his staff for a Job DAMN WELL DONE✅
RALPH DAs dropping off trailer in there lot my truck got stuck in mud. Had to get pushed out my truck and person that was helping got covered in mud they need to either gravel or pave drop off area
KENNETH CWhen I picked the vehicle up my contract indicated 1/4 tank of of fuel. In reality it had approximately 1/8 tank of fuel, so the first thing I had to do was add fuel. The box of the truck had not been swept out. The dirt and leaves inside had to sweep out before I could use it. Strangely enough when I returned the truck the fuel level and the inside of the box were checked?
Edwin JHad to drive through heavy mud to get trailer and trailer was not cleaned before giving to me
JAKE TWaited an hour for person to show up for reservation causing issue with checkin which resulted in overcharge for additional miles and gas. Doubt I will ever use U haul again.
Paul S