Le client n'a pas laissé de commentaire.
CAROL C
Customer Reviews for Ely Flower & Seed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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You need to remove the double charge on my bill I only had the trailer for 24 hours and I got billed for 48. Please fix asap!
TIMOTHY LLast time I dropped off here they charged me extra on the app
BENSON GThe whole experience was horrible and I was quoted a different price because they didn't have the equipment and the lady with customer service said I would get a free upgrade which I didn't. I still had to pay for the truck size that I was renting.
SARAH CWhy was I charged extra for the drop off? No one to help me unhook. Felt ripped off
BENSON GTruck was okay, but had trouble running down the road -
PAUL CI can’t think of any changes to make in the great service I got here.
DENNIS SAll good. Smooth experience
JEFFREY CGreat experience
DAN KS.O.
STEVEN KThis was a painless and immediate transaction. The staff were very polite and helpful. I will refer or recommend to any and all for there moving needs! Thanks
JOSEPH MEfficient and seamless
JAMES MMy reservation was changed to a different location even though I had reserved my trailer a week in advance. This has happened to us before. Your reservation system needs to be fixed because right now it is really just a first come, first serve system.
STEVE Wvery good no issues...
GREGORY CAs always, very clean, very personable and very quick. I would recommend this location to anybody
William CJust keep doing what you are doing.
Marlene LGreat place to rent from. Great people!
Donald KEly Flower and seed were wonderful. But its so frustrating to make a reservation for a trailer, and never knowing if one will be available. This can get very expensive.
Pat NUhaul as a company needs to work on your online and before hours check in. I have used Uhaul several times and will continue to use you. The last 2 times I tried the before hours checkin and it didn't work. Nothing received from Uhaul providing access to lock box for the keys. Had to wait around until they opened wasting 1-1/2 hours of my time
Dennis WEasy and quick drop off.
Stephen CWell done. The girl that helped hook it up/ disassembled was very educated on the matter. Keep up the good work
Greg PAwesome service, attendant was patient and kind
GORDON CKEEP UP THE GREAT WORK !. MJK.
MARCUS KRented uhaul, was told there was 1/4 of a tank. There was just under 1/4 of a tank. Wouldn't mind that, but when we returned it at the same level they called us the next day and said it was not at 1/4 tank. I usually love smaller places like this for renting but this was not cool.
Mythias LThe clerk did not check her math before she called me and turned an $800 bill into $4,000. She could have checked for an error before calling. I knew this was incorrect because I knew what my charges should be and asked to speak to a supervisor at her location. She was the supervisor for the day so she called a supervisor with uhaul company and he called me with the correct amount. Uhaul cimpany has an excellent support team!!!
CATHERINE FThe communications between Ely Feed and Seed need to be improved. At the last minute we received a call from UHaul that the trailer we had reserved was not available. We were told we would have to drive approximately 70 miles to pick up the same one so we rented a different model. There were additional glitches along the way. The whole rental was made unnecessarily complicated.
Susan LThe people of Flower and Seed of Ely, Minnesota are friendly, efficient and made sure I was satisfied.
Chris SWe loved this location. Very friendly staff and easy drop off.
Jill HThe folks here are very accommodating. Always willing to help.
Sue WThey didn't know what they were doing to finalize the contract took almost an hour just to get the paperwork done
Devon MNo problems.
Jeff ENice people in Ely
Frederick BBonnie is awesome!
Daniel MNice new unit. No issues on an 1900 mile trip across country.
Mark MThey made it very easy to return the trailer.
George MVery easy drop off. In and out in minutes
Kathleen JGreat customer care. Helpful, courteous, staff.
Jerome SSmall town service with politeness and professionalism! A great place to do business!
Edward HI picked up our U-Haul a day early, and Ely Flower and Seed was very gracious when we had to change alot of the paperwork. I would highly recommend U-Haul at Ely Flower and Seed for your moving needs. Alan
Alan WMake it easier to find on the app. Otherwise, excellent experience with this location.
Eric WRien
Emily HThis was an after hours drop off
Dennis WThey are great
LUCUS LKEEP UP THE GOOD WORK.
Marcus K