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Kenneth O
Customer Reviews for Four Seasons Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Jacob was very helpful. Location was clean and business was handled quickly.
Robert YThe nicest storage facility I used in the past 12 years of owning my motorhome. Very clean and safe, never a problem !
Derek P | Expérience généraleService was excellent!
Kenneth BThe ac did not work in the truck I had it was very hot
Whitney BFirst of all you could make sure that the place you redirect me to is opened on the day I reserved pickup for at another location. Due to your piss poor operation I had to pick my rental up a day earlier than needed and therefore had it sit dormant for a wasted 24hrs of rental. Then I had to leave early and rush like hell to get the equipment returned by the due time the one day I used it.The location I dropped off at was an hour drive away from where I unloaded and I drove past a drop off point in Farmerville LA to get to West Monroe. The guy running the "Hindu Head Shop" quick stop/gas station didn't know what to do and had to call someone who took delivery over the phone. This location was chosen by the place I picked up the trailer which was not the place I had originally set up for pick up. I blame neither of the locations for U-hauls inadequacy that resulted in a wasted day of rental.
Steven HTriple charged for miles.
Taylor WNext time, please be sure to include the dolly in the truck before rental. I did not receive the dolly to use, even though I paid for it.
Randi WIt had two empty food boxes in the truck 😫 so I would definitely do more of a detailed cleaning.
trenice wExcellent location...equipment was clean and worked well...owner was extemely helpful!!!
Steve MExcellent location and excellent customer service would recommend to a friend no improvements needed
Carlise WWay better people to deal with both times very nice and helpful and they are open on the weekends
NICOLE DThis was a MUCH BETTER experience than my last transaction.
Melinda PThe onsite staff were very helpful and friendly. They got me squared away, hooked up and on the road in less than 10 minutes. I would definitely recommend this location to anyone looking for a rental.
Sheri Tthe equipment was clean but had trouble with the lights working on trailer.
Phillis HI can’t remember the employee’s name, but she was there Saturday and Sunday and was great.
Rodney vThe manager need to learn how to talk to people and just because some people rob yall with money don't mean everybody else will. Because she was making seem like i didn't have money like i was trynna rob yall nd wasn't yall need to have a good talk with her about how to treat other people
jaqunta bI was charged for an extra day of rental when I dropped it off no one was available to check me in. And I was less than an hour after the "3 day" window due at 10:30 and dropped off at 11:15. I rent from uhaul all the time and never had this happen. I will definitely take my business elsewhere in the future
KRISTEN BOverhead door would not stay up. Can't count the number of times it closed on someone!
William CI had no issues or problems with the storage unit.
David M | Expérience généraleNo comment
Alan JI had a great experience dealing with this location and would be the only location I'd deal with in the future. The lady at the desk that I delt with was extremely nice and kind and made me feel extremely comfortable. Four Seasons Self Storage/Uhaul Rentals is the best!
Brandon TThe 4X8 trailer was perfect equipment for my journey. The office personnel were extremely professional. The hookup was done with the upmost care. For my Uhaul needs I will do business with this store again. I highly recommend Uhaul and this store.
Mike DThe lady at the front was real rude
Merecedez SStaff was very friendly & helpful.
ilene lEverything was great and excellent customer service.
April CVery impressed with the customer service nothing to complain about everybody's wonderful Ms Diane went above and beyond with everything to help us from the storage to the U-Haul
William WThe lady was very professional in all aspects
Phillip OCheck make sure receive all equipment when having ready for pick up had to come back later in day because all equipment there
Jerry PNothin needs to be changed at all she was really kind and really respectful and beautiful
Michael CPeople and service great. Did have concern of 1 tire tread was at its limits. Did make the trip with no issues.
Morris SMr. Jones was exceptional! I will definitely rent again from this location. Merci!
John JService equipment and don't overcharge
Dinez DThe representative was very nice and helpful at the location
Carl WTrucj was damaged.... bad brakes.... bad pick-up and really bad gas millage.... there were new trucks on lot.... why did they give me this piece of .......
James Bi did recommend someone there
Crstilynn BThe window was left down on the driver's side....when we picked it up it was raining- inside cab was soaked... had to put towels down.
morgan jUhaul app did not work. Had to wait on customer service line for 30 minutes prior to finally getting the virtual reservation set up.
Jason AEvery thing in great condition and very well maintained. The person was great and wall knowledge about the unit and paper work
tommy gI reserved the pickup at a different location but UHaul changed it to Four Seasons. This location was not convenient, and the manager was not very friendly. The inside of the cab was disgusting. Someone had spilled a drink but it was certainly pointed out to me to make sure the truck was returned clean. I don't think she even looked at this truck before she rented it to me.
Dera AThe woman that checked us out was very knowledgeable and quick no complaints!
Calvin PI have been with Four Seasons for a total of almost five years off and on. They have always helped me with any request and repaired all items promptly. Thank you to Dolene and Henry for being so kind and helpful.
Gail V | Expérience généraleFour seasons helped me when I was in a bind after crown storage screwed me. I will bring my personal and company business to them from here on out.
christopher mClean the inside of the vehicle out
April MExcellent service across the board
Jeremy BEverything was excellent lots of space
LOUVENIA JIf it’s raining and bad weather not expect the customer to clean vehicle
Antoinette RI was pleased with the service with Four Seasons U-Haul Service
Suzzana SNeed more help in the office.
EDGAR AEverything was good
KATIE KWonderful People to work with.
James T | Expérience généraleTaj was just excellent and had to work through several system outages
Will MI got evicted because me and the manger got into a verbal disagreement . She accused me of lying about being a tenant. I was using the dumpster when she approached me and told me it was for customer only , I informed her I was a customer , she didn't believe me and it went left after insulting me . She definitely need to be train on professionalism.
Corey W | Expérience généraleNothing on pick up. The place was super clean and the young man hooked up the trailer and we went over everything. I would rent from them again.
Brad RAgent that helped us with reservation and hook up was top notch.
Kelley VI was really satisfied
Earl DThe lady who was there when I initially rented the storage was very professional at all times. I was very disappointed when my storage was broken into and told there were no interior cameras. This appeared to have happened once the initial lady left.
Cynthia J | Expérience généraleThe front desk manager was always courteous and kind she went above and beyond to make sure me as a customer was very satisfied and I was I will recommend you guys to a friend or family member take care and if I need you in the future I will come back to you thanks for all your help and you’re impeccable customer service Mrs Boudreaux
Nikitia B | Expérience généraleThe staff was most accommodating and always very friendly
Pamela C | Expérience généraleGreat storage facility would recommend
Ronald R | Expérience générale