Le client n'a pas laissé de commentaire.
STEVEN R
Customer Reviews for Ionia Floral
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent customer service
Benny PCheck i is a bit long....system kept hanging. Ratchets on straps for dolly need oiling..very rusty.
Martha SThe drop off process was easy, we dropped off before they opened so we did not interact with anyone
ROBERT Mtakes too long to check out
Scott GHorrible truck! Have a video of how awful it was, because the rep John for the area lied and was very rude to me! As a disabled veteran trying to drive this piece of junk back 4 hours about killed me! Only suffered through because John the rep said he would make it right to get it back! Flat out liar Should have called roadside assistance! Your rep is awful and very rude Never again!!!!
RICHARD PWas a little flustered at first, but the lady running the flower shop was a huge help. The process is super easy, and the ride was good.
Tabitha NVery nice Lady's told her about the rachets not working and she is going to have her guy replace them.
ROGER AOur experience with Uhaul this time around was horrific. We were told different things by different personnel and then you have attempted to charge us erroneously and we have to go through a dispute rather than you just having your organization organized. Will not use your company again and will not recommend.
Tony VVery friendly staff.
Douglas TFriendly staff, easy pick and return
Tim SI was there for 2 hours doing paper work thefrist time the dolly lights did not work the person side it was my truck we was fighting about it so I want home without the dolly and was charged take my truck to the shop and the truck was good the dolly was the problem want back the next day had to pay again I will not never use u haul again
Ryan RLady was helpful and explained why I would have to pay more because of pickup location not telling me what they should. She was very kind and thorough.
DIANA JExperience was great!
Todd GIonia floral was very helpful and friendly!! Would 100 % recommend!!
jon fMileage deals would be nice for local drives
Bobby CEasy peasy. Customer service very friendly.
Christi HCheck in is miserable. Your site doesn't work. With your clerk helping, it took over 30 minutes and still did not work.people and equipment fine, your system is a failure. Mark
Mark WThis is my preferred place to rent any of Uhaul's rentals. The owner is great and makes the process easy and quick. I recommend Ionia Floral for any of your Uhaul needs.
Patrick MThere's nothing that needs to be improved. All is 100 %.
STEVEN DThe passenger door does not shut properly, you must SLAM it multiple times before the truck reads the door as shut. There is ZERO chance of seeing behind you if you're trying to back up or switch lanes it's basically good luck, no safety
Ryan LWe were there after hours.
Teresamikesell MVery helpful 👌
Allan VThe entire process was flawless. Excellent service à la clientèle.
Robert SIt was a delightful first experience and welcome to Ionia.
David HEmployee was friendly and helpful. Good choice of vehicles available.
Susan BThe windows were left down upon pickup and the inside was soaked.
Nathaniel GWe had a great experience renting a small trailer to transport a new refrigerator from a store to our home. The staff at Uhaul was thoughtful and courteous. They were attentive to detail and careful in their work.
Krista MLot is very dark for after-hours drop box option
JON LThe ratchets needed lubing
Sterling PVery pleasant and helpful people to work with.
PAUL HFriendly service and responsive to our needs
pat rThere was a major lack of communication. UHAUL took a reservation I had made, which resulted in having to create a new one, at a new location. This was NOT communicated with the new location (Ionia Floral), which resulted in that owner being extremely rude on the phone; she hung up on me when trying to navigate the issue. I was put behind schedule two and a half hours, and had to go 45 minutes further away to compensate for the ERROR of UHAUL. I will say, UHAUL did give us a deal with the price and with mileage. However, all of this could have been prevented with communication all around.
eRICA EVery friendly, knowledgeable, attentive staff l. Online check-in was awesome to speed up the process.
Nicole VBrenda is a gem.
Scott TThis is second time I've rented from this location. The owner is super helpful and nice. I will definitely rent again.
Robert BWear mosquito repellent if using in the summer.
JASON CBusiness owner was pleasant and very knowledgeable about the entire renting process. Very much would use this service again when needed.
William KMy issue is I reserved the truck at a different location by my house months ago but yet I had to drive 100 miles round trip to get this truck because the original location did not have it. That's absurd. U Haul should have gotten the truck for me to bring to the original rental location but instead I wasted time and money while having movers waiting for me as I did not account that I will be on the road getting this truck for 2 hours!!! That is not customer service. I chose my rental location for a reason
Rachid SThe owner was very helpful and courteous. I would definitely recommend.
Robert BWas so pleased with how easy and painless this rental was. Merci.
Scott Tan easier return. I returned the trailer at 3:00 A M and I was tired. But you made me download an app and go through a bunch of stuff just to return the item.
Roger V