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TIMOTHY C
Customer Reviews for Kennys Auto & Truck Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Easy drop off! No issues Thanks
Timothy PI had a great experience with this U-Haul location and the equipment. Everything went as planned. Applying for the truck and returning it to Kenny's Auto, even on a Sunday, went very smoothly. The truck was the right size for what I needed and it was in very good condition and clean. Great experience, great service! John Holroyd Mulvane, KS
OSCAR HEasy drop off and close to my destination.
DAVID LApp wouldnt let me upload pictures App wouldnt let me take pictures even with permissions. App wouldnt let me drop off trailer 24/7 drop off was not 24/7 no way to differentiate Uhaul pickup couldnt locate mulvane drop off Uhaul drop off location wouldnt not return calls. Would not answer phone during hours. No return call from regional manager. No return call from drop off even after Uhaul call center stated theyd require a call back wether or not there were addition charges. Links dont work with Opera GX a google owned browser.
Zach WFriendly and helpful staff
Tim cEveryone we dealt with was very professional and courteous! Friendly and helpful. Definitely would use them again.
Dalton BVery nice, helpful and professional.
Loretta CAbsolutely kind and accommodating, very easy process no stress!
Christine HNo change. Very helpful and friendly staff. Trailer was in good condition.
mike pThe customer service at Kenny's was great.
Ken DCheck in was easy and the girl at the counter was very friendly and efficient. Would recommend to anyone in the area!
Anne BI had to drive an hour to the location to pick up my truck and equipment when there were U-Haul dealers in my town as requested. I was told I would get an extra hundred miles AND a $100 discount. I did receive the 100 miles BUT did not receive the discount. Very disappointed in U-Haul. Also the office smelled of cigarettes. I did not appreciate having to smell that.
Laura BOvercharged. Dried blood and fur in the cargo box. Charged an additional unknown fee two days later. Will not return phone call's inquiring about additional fees.
W. TVery polite employee who helped me unload my rental trailer, customer for life. Thanks Justin
Justin Skind of confusing but after hours worked good
Christopher Las always, you all had it for me when I needed. Thanks, Ken.
RUSSELL Stake too much time to get equipment
eleuterio aAdd cruise control to your trucks.
Steve MNice to drop off in the town we were moving to! Last two times we had to drop off in either Derby or Wichita.
Tawni SVery friendly and helpful, would recommend to a friend.
Lance RGreat location
Charles CIt would be nice to have more time checking the truck in online - I got timed out several times & had to start all over again.
Christina ADid self check in. Love the feature. Easy to find. They were open so I could have utilized the store check in, but really like to have the pics.
Machelle SGreat place to get your uhaul trailer. It was fast and easy with excellent customer service.
Michael HAwesome staff. The guy that helped me was super nice and friendly. The workers there also were super nice and friendly. Def recommend them.
ronald bCould not pickup at location requested, had to go to another town and pickup a day earlier, was told I would not be charged for 2nd day, but was. They gave me a discount on milage for inconvenience of having to go further for pickup.
Nancy CUhall was dirty, place where we picked up was dirty.
Shelbey BCare. They guy told me that he has seen the trucks come in smelling so bad of pot that all he could do is open all doors and windows for days to air. No one should have to sit in someone else's filth....moving is hard enough without the extra stress, especially in a pandemic.
Dora TKenny's is that small town auto shop that treats everyone great. Glad to have them in my town!
Cory AThe lady that handled our check out process gave us excellent customer service that was very much appreciated.
Wayne BWe had to yell to find someone in the back. We are out in the country so it was really no big deal. I have had good experiences with this location in the past.
NISHELLE MEverything was okie dokie
Joe GMoving is hard. You guys made it much easier. Merci
Fran OThe young lady look at our contract and found we where charge to much money and adjusted the price Excellent service
JOSEPH BOnly complaint is the city we moved to has alot of uhaul places, we tried to return to a location that we were told we could since it was only 2 min from our house, the lady at the uhaul place refused to take our uhaul since it was not our original destination. Very disappointed in that service ...otherwise it was ok.
Tyler WThe representative at Kenny auto and truck repair provided excellent customer service.
Stacy WService was good and fast
Wes DMake certain to submit the right drop-off location. ;-)
Rich DWe left the truck after hours.
Rebecca LNothing. Extremely helpful and accommodating
Daniel SRamanda and the young man that hooked up the trailer were very polite and very helpful, a real credit to themselves and to U Haul!!
Randy P