Le client n'a pas laissé de commentaire.
DEREK L
Customer Reviews for Key West Truck Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I would recommend if no other choice was available.
MICHAEL BThe trucks and the box for keys should be on the same side of the building, not opposite sides. It's also incredibly difficult to figure out where the office is. Signage is bad. But on the plus side, you can pick up the truck when they're closed.
MARCUS VAs I mentioned to my previous comment, when I picked up the truck the fuel indicator was showing 337 miles to empty, when I return the truck (after the short hair lady, got in the truck and check it, she told me everything is ok, you don't need to do anything), was showing 347 miles to empty, but on my receipt says that you charged me over $7 because there were 2 gallons gasoline short ! What a sneaky way for just over seven bucks... I had the impression that U-Haul wasn't that cheap...
DIMITRIOS PNo one was at the site, and the phone number for the place didn’t seem to work.
Terri MDrop off location and personnel were excellent, personable and very efficient.
Robert Bperfect
SUSAN TThe uhaul drop box was not labeled. There were no signs. The guy that answered the door told me to go to the other door and when I went there no one answered. The sign and the website said that they were openned and yet the place was locked. When I called the number, no one answered even though someone came to the side door when I knocked.
David LThe 121 Overseas Hwy location was convenient and had the truck I needed. it was clean and ready to go for my rental. Josh was very helpful and made the rental process simple.
Karim MAgent came out and checked me out immediately and completed the rental in approx. 3 minutes and said I would get an email recipe and I did before I left the premises.
Raymond SLocation had no markings for U-Haul. Had no idea exactly where to park the truck. Dropbox for the key had no markings on it. No one was around to advise me on what to do.
Ronald U