Keep smiling and continue to be as courteous as you were with us. Merci
Joyce W
Customer Reviews for Lacount Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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A++++++++++++++++
PAUL JYou still owe me 85,32! Windshield wipers were worthless Both rear tires had slow leaks on trailer
Joe BThe location was just fine However I wouldn't recommend U haul to nobody I got over charged on my daily rental and had a bunch of bullshit ass charges on my bill BTW Can anyone tell me what a vehicle license recovery fee is or a Env.fee and here's a good one safe trip coverage. That's all a bunch of bullshit and yall are robbing ppl Shane on yall YOU SUCK
WILLIAM PHowever, the gas was put be being between a half & 3/4 tank when it was only a half tank exactly. Also, the hidden fees are ridiculous
Janice FEverything was wonderful!
Stephens LNo issues.
William HCustomer service was excellent and the U- Haul cargo van was the best it really was just what I needed
Gwen LI'm very disappointed and will never use Uhaul again 😔!!!!!!!!!! I GOT RIPPED OFF AND SCAMMED!!!!!!!!
KEVIN ABuilding was nasty, not very helpful when the trailer was the wrong one. Uhaul had issues half way through our trip.
Beth BI needed the truck to move 3 items. I drove less than 10 miles I informed them of that beforei used it. I left more gas than when I got it. I was charged $15 for Safe Move insurance. I specifically said I needed nothing added before I rented. I explained a previous bad experience with another uhaul place in this town who did the same thing and more. This seems to be a company wide issue. Is that how you train your people? Telling me it will take 3 to 5 days to return this money is unacceptable. It only took seconds to take it. I will do everything in my power to never have to use uhaul again. I will also use my radio show to talk about this experience. You are more than welcome to provide me with your response and I will gladly share that with my listeners.
PAUL MNothing can be better than your business by being so nice to others
ARISSIA PI would have rather rented a bigger trailer. But we made do. Other than that the entire experience was great
Tiny CNothing the Representative was friendly and courteous and honest will definitely recommend anyone to that location and to the Representative! Will use U haul for all my moving.
Derek GGreat customer service and lots of available equipment.
Mark Whe"s always nice and on time. Always have what you need i would definetly recommend a friend or a family member his way thank you
Victoria NDid the job just fine. Friendly folks who rent for U-haul.
Mark WI was unable to get the key
Maria MGet better internet access because it in the country with no phone service
Michael CWhen I got to this location 15 mins early no one was there. I waited until 9 to called for my schedule pick-up. I then had to wait and additional hr going back and forth with the uhaul company to rent my truck and then was charged extra for the time difference that I sat in the parking lot. Extremely disappointed. Moving is stressful enough as it is and we should have never encountered this problem
Kathryn H