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JAMES L
Customer Reviews for Lee's Automotive Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Holly and the rest of the staff at Lee's Automotive were so kind and helpful! They were a bright spot in our stressful move to SC.
TERESA MWay overpriced and the 19,99 rental for the truck is false advertising. Dissatisfied
MICHAEL LFantastic staff and location. I've used this facility many times and they are knowledgeable, helpful, and always wearing a smile. Excellent location.
DONALD HHolly was wonderful! Give her a raise!!!
MARIO NThe drop off location was closed when I was there on Saturday afternoon. But it looked clean and organized outside.
RANDALL BBigger parking lot
KENNETH MMore lighting on the area where the trucks are parked would be a big help.
Bradley WThe lady at the pickup location was great. Very helpful with genuine concern to make sure everything was correct.
JOHN KEverything worked out perfectly. Highly recommend Lee's Automotive for a U-Haul rental.
RONALD LThe staff was kind and helpful. By far, my quickest and most courteous Uhaul experience in over 20 years.
JOHNETHON OTruck was ready and warmed up. Enough gas to get me to where I needed to go. Staff was excellent!
ELYSE THelpful staff. They provided a low mileage truck because we were making a longer distance move.
DAVID BAlways a great experience renting from Lee's. Good folks! Good service!
Ken UI'm a short person. The bar used to adjust the driver's seat was stuck and I couldn't reposition it. My son finally loosened it a bit after fighting with it.
ANNA CAll excellent
RICHARD CNothing!! All was good!👍🏾😊
DESIREE CJust did a drop off not sure of the services
KRYSTAL WTrailer needed tire right front ,
JAMES BVery friendly, and quick to help, would recommend for Uhaul needs and other services as well, great people!
SEAN RLocation and customer service was fantastic. However, the unit had wither some type of roof leak or the gaskets around the door were worn. The back half of the trailer leaked
KEVIN SBoth the pickup and return locations were outstanding in terms of customer service. Very very happy with this rental experience
EDWIN CThe person in charge of this location was very knowledgeable and helpful with the return.
Michael Dno improvement recommended, Holly at Lee's Automotive was very professional, thorough, and considerate.
Karen AHolly was amazing. Everything went very smooth.
ANDY PLee's automotive was great to deal with. No problems. Very friendly.
Forrest BThis was the second time that I rented a U-Haul from Lee's Automotive and like the first the customer service was top notch. I highly recommend this location!
JAMES NHave used the same uhaul place multiple times and the staff are incredible! Never any issues
CHARLENE DDidn’t have the pads and had to go to another location.
David DThe staff at Lee's Automotive was friendly and helpful. Wonderful customer service! Highly recommend getting a u-haul from here!
Shaun FThe app initially was showing location in Sudan or Guana.
Robert EGreat job
JOSEPH JEasy process with great people!
Pamela SFast, friendly and available. Great shop owners!!
ROBERT CLee's Automotive great customer service and friendly! UHaul needs to upgrade their software,,,,,not very user friendly.
Mary TVert friendly and helpful
Mark SThere was a rattling sound when push on gas and headlight was out.
Janie SSuper friendly
Zachary MThis is an excellent location for UHaul rentals.
Gregory JThe vehicle presented significant safety concerns. We're on at least six occasions the accelerator forwarded itself to the floor, forcing the vehicle forward even when my foot was on the break. The truck looked clean, but obviously the safety concerns almost created accidents on at least two or three occasions.
David DOverall a good experience...Lee's is great to work with and makes it easy.
Stanley PAs long as you rent through Lee’s automotive you will not have a bad experience
Kimberly MPicking up the truck via the app was the worst experience ive ever had with uhaul. Took 30+ mins because of the issues experienced on the app including: 1. Location service not working, despite giving it permission. Had to close and reopen the app 5+ times before it would recognize the location 2. The scanner for the back of the license just plain didnt work. 3. Pressing the back button from the afformentioned scanner after it doesnt work would sometimes completely exit the process, making me start from scratch. 4. When taking pictures if I rotated my phone from portrait to landscape, the screen goes black and will not return until i hit the back button, at which point i received a 404 error and was forced to restart the entire process, again. 5. Overall just slow. At one point i had completed all the steps and was presented with an infinite loading screen until i once again, backed out and started from scratch. I no way should an app be this bad, and will definitely deter me from using uhaul in the future unless it is at a time and place where i can speak to someone in person and not deal with the app.
Jordan FFriendly and helpful folks at Lee’s Automotive!
Dante dGreat staff. Wonderful service overall from rental location and main Uhaul company. Had a slow time ordering online but it all worked out in the end.
Jennifer MNot over charge customers for gas that was not in the vehicle when it was picked up. I picked up the truck with 24 miles to empty. When I returned the truck there was 33miles til empty worth of gas. So even after replacing the gas I was charged for gas?
Jeremy TThe woman at the counter checking me in was extremely helpful, energetic, and kind. She deserves a raise.
Kenneth PNothing to improve. Lee's automotive was exceptional. The daughter that works the front desk has an outstanding personality and her dad that hooked us up was the consummate professional. Unit was clean, in good shape, and the chains were well secured, crossed and secured with chain binders.
Steve LEverything went great. The experience was quick and easy and the person who helped me was very nice.
Hannah HEverything fine. Young lady in the front was very nice and helpful.
CYNTHIA EVery impressed with the staff and the equipment itself. I would highly recommend their services.
Randy WThe engine overheated and we were unable to finish move. Returned truck and barely made it back to shop. Kind of frightening to have the engine light on and truck shaking. Molly was extremely professional and so very nice when we picked up the truck. The truck just didn't cooperate. Life happens…
Kathy WThe only issue that I had is one of the front lights were out in Abbe Street I was gonna get pulled over
Elizabeth S