I did everything online through the app pickup/return and everything went smoothly with no hiccups. The person on duty at the storage was very helpful, polite, respectful, fast & efficient. If I ever need to rent a uhaul again, I'll rent from them.
Jody G
Customer Reviews for Medford Sentry Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The vehicle had a had sticky coffee spills on the cup holders and console. He said he had just cleaned it.
SARA GS.O.
Wendi DMy windshield was smashed when I got back because I parked on the street in the area I was told. Would be great if customers could park in the parking lot.
Matthew NStaff was friendly and courteous. They took pictures of my license and uploaded it all for me. I was in and out in a matter of minutes. All in all, a very good experience.
Kathleen PMake all locations 24hr pick up.
Thomas BDrivers side headlight was out. Better post trips. Staff was amazing, loved that dude.
Patrick GPut a big sign directly near the South Medford location, I got lost, thanks.
Lyndsay BNothing, they were open on time and super friendly, it was a very easy process
britnie pI ran into an issue when our rental had a flat. I called the main uhaul customer service line and was helped quickly and well. I also received nice service at the actual location.
Hannah SAccommodating & friendly staff. Great experience!
Christine GWebsite sucks. Told me one location on the first page then a different location on the second. Waste of gas.
Alexander GExcellent service à la clientèle
Sandy SCustomer service at the facility and online was top-notch, and appreciated!
TAMARA MI can't see how, they were friendly, smart and just on the ball
Mark JNot everyone in the office were wearing masks over their mouth and nose
JAMES LGreat customer service, very professional and friendly. Appreciated doing business with this location.
DELFIN BRapide et sympathique
Penny ZGentlemen were very helpful and professional
GUY NGreat service, excellent communication. Made my day,
Gary R