Le client n'a pas laissé de commentaire.
Roberta W
Customer Reviews for Mr Rogers Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Smooth process and well running truck. Good customer service.
mike mWorst rental experience ever, both the pick up and return. When I reserved, my requested pick up location showed limited availability so I was sent far out of the way. When I passed my desired location they had hundreds of trailers. The place they sent me was dirty and sketchy. I had to help the guy lift the trailer to connect it. The return was the biggest cluster I have ever experienced! The girl inside waited til I had unhooked the trailer then came out and said it needed to go in a different location. I was in the 24/7 drop area and there was another trailer there. Terrible experience. The trailer was dirty when I picked up but I returned clean. I had called in advance to make sure they had 12 blankets. After completing contract he came out with only 5 and did not know how to adjust the contract. I had to explain this to the return location.
Timothy BNothing. Helpful staff, convenient hours.
Neal VI’m totally satisfied.
ANNE MThe truck needed maintenance. The customer service was great
JAKAYLA JHad to drive out of my way, past 2 other u haul dealers to this one!!! Was then charged for being over miles. Not my fault I was told the dealer 1,5 miles from house wasn't accepting vehicles? It's a huge pod storage facility with massive parking.
BRIAN POver all experience is not all that great. The truck we were given ended up leaking pretty bad on some of the most expensive stuff we own. It was like we rented a dump truck. Inside the truck had a lot of chalking in the corners and beams. I would think it's very important to make sure the trucks don't leak cause people valuables are being transported in them. We should be able to trust that our stuff will not get damaged by water. That's the reason we rented a box truck.
CARL SThe location feature at drop off didn't work. I was nervous leaving the uhaul there without anyway of confirming my drop off.
Rhonda MI was frustrated because this is not the return spot I asked for. Why give me an option of where to drop off if you're not going to let me drop it off there? Had to drive 30 minutes, passing several other locations, and had to pay several tolls on top of it! Not cool.
Rebekah B