The pay was kind and patient. The space was small, but it was organized and clean.
MARLON R
Customer Reviews for Mr Storage UNCC Harrisburg
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Small but adequate. Lady working appears overwhelmed at times
Rodney LThe person at the desk was friendly and knowledgable. She got us on our way quickly and checked us back in efficiently. The truck was ready when promised and clean. The moving help we hired (Establishment Services Inc) were friendly and worked very hard, did a good job and were careful with our items. Would definitely recommend!
Gail MMy experience was perfect so no advice here. The lady working the desk was helpful and knowledgeable and really nice and efficient
DAVID STook a long timecto do the process with phone pick up.
James R"Checking in online was easy, and picking up the truck at the office took just 5 minutes. The associate was very helpful, friendly, and clearly explained everything to me. Although the location is small, the service was excellent.
Laurence PThis location is awesome. Best customer service I've ever had..
BRIAN SIt was perfect!
FRANCIS HPut in 2 different drop off locations
ZACHARY MGreat customer service I will use the site again
Brian SGreat staff and clear instructionsc!
MUSTAFA SKeep up the great friendly service. It's the best U-Haul facility made possible by those who work there
WILLIAM FAnd I have recommended to my friends here in Harrisburg Amy who has been there running the place is excellent in all she does. She is a real asset to this location
william fI did the online pick-up and return...seamless! 10 out of 10 highly recommend!
Shawn GThe guy that helped me was very awesome. He was very helpful and made everything so easy and fast. Thank you again for the free pen!
Lisa MParking at this location is very limited. More parking area for a ripple using trucks locally would be a big help so you don't need to get a ride to pick up the rental.
Richard Bnothing, great experience it was very easy.
REGINALD KEverything was good. The customer service was professional and friendly.
CHARLES HGreat experience. Easy pickup and drop off. Recommend doing online checkin.
CLAUDE iUsing the app to get my truck picked it up when location was closed) was very convenient, and fairly easy. The truck was easier to manage by myself than I had originally thought.
Stephanie JNo complaints excellent customer service
WILLIS RI could not get the UHaul app to work for pickup. Completed initial transaction in person. However, use the app to complete the transaction fine.
MICHAEL AVery nice location, knowledgeable staff. Best rental experience I've ever had with U-Haul
DAVID KI used less than the mileage, and I didn't get a refund
OLUWATIMILEHIN AEnsue that the customers times of pickup time is met.
CARSANDRA HTruck is not cleaned when i got it and i am being charged cleaning fee after i returned it
SAI Athe app was extremely glitchy, between the process of taking pictures of the pick up and also the return when inputting the mileage. i would definitely use this my next move if the app is less glitchy and better improved for a faster smoother process.
Nye RQuick and easy rental. Located off of a major highway so intersection was busy at the times I picked up and dropped off my rental.
Jamicah CAmy was very accommodating and friendly!
EUDANIA BThe check in process is terrible. Taking pictures of the vehicle is unnecessary. The associates should be responsible for this.
ROGER TDid not interact with anyone. Just did the self pickup.
Bishop BThe employee was rude and unpleasant.
Joanna SBe open as per stated hours.
Paul MNice and easy.
Rami HTony did a great job in finding us a truck. Excellent customer service at this location.
Giuseppe DVery helpful
Ron Avery old vehicle is provided
SIVANAGARAJU VShe was excellent.
Marc AGreat service!
SHMIKQU NUhaul truck that rented gave horrible milage. It tool 9gal for 49miles. This is the horrible truck that i ever experianced. Vehicle dashboard lights were going off suddenly and you could not know gear shift in which position. Reserved for dollies and they did not had any by the time of reserved time.
SRINIVASA ALe meilleur
UTKUR RThe location of the Uhaul is a bit odd. Not a lot of parking space. Had a hard time returning the truck due to lack of space.
Marlene BCharged me for miles that I didn't use. I was in my miles that was giving to me. I will absolutely not use this place anymore. And maybe not Uhaul for any services. Terrible customer service experience here.
jennifer rExcellent customer service. Fast response. Reliable equipment.
Katillia BNothing associated with this location or your customer service. They were great. The App however was frustrating on check-in/return, as it crashed twice…the second time leaving me unable to finish checking the truck back in, without calling customer support.
Daniel TI was in and out very efficient
Lorraine Dlocation close to early
John VWe had a wonderful experience with Wendy from a savanna location in the phone. She was extremely helpful since the boone location was too busy to answer the phone and cancelled out reservation without speaking to us. They emailed us and texted but whenever we tried to call back we got diverted to locations all over to people who could not help us until Wendy. Without her we would have had a terrible experience.
Lauren CI have in fact referred severalto you. I was very happy and the staff was really sincerely helpful. A great service and experience that I appreciate. Thanks again.
Ricky E | Expérience généraleIt was very friendly, very clean and very secure
mark a | Expérience généraleGreat overall experience with the staff and the storage unit was in excellent condition. I would definitely recommend them to anyone
Enrico H | Expérience généraleBest storage facility in the University Area. Would highly recommend. Friendliest staff very professional.
La'verta A | Expérience généraleTony was friendly and provided exceptional customer service, we were able to access our storage units without any difficulties and it was clean. Merci.
Nancy M | Expérience généraleI recommend mr.storage because staff was friendly service is 100 % trustworthy. Thanks for your time
JOSE J | Expérience générale