Customer Reviews for North County Rentals And Moving Solution
(U-Haul Neighborhood Dealer)

33 évaluations

120 E Lincoln Ave Unit B   Escondido, CA 92026

(760) 705-9580

Heures d’ouverture

  • Mon-Sat: 8 am - 4 pm
  • Sun: 8 am - 11 am
Heures d'ouverture spéciales
  • 7/4/2025: Fermé
  • 9/1/2025: Fermé
  • 11/27/2025: Fermé
  • 12/25/2025: Fermé

Services dans cet établissement :

Pour nous contacter

(760) 705-9580

120 E Lincoln Ave Unit B
Escondido, CA 92026

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am - 4 pm
  • Sun: 8 am - 11 am
Heures d'ouverture spéciales
  • 7/4/2025: Fermé
  • 9/1/2025: Fermé
  • 11/27/2025: Fermé
  • 12/25/2025: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The gentleman at this location was extremely helpful in getting the hitch lock opened with a different set of keys from another lock. The location of rental had given me the wrong keys to my hitch lock which I discovered upon return in Escondido.

TAMARA R 
Évaluation :
3

Retrain your staff. Within 5 minutes of leaving, driving city roads well below 40mph, I had the trailer detach from my truck's hitch while driving, causing it to wobble and sway all over the road. Thankfully nobody was hurt, and I have experience towing, but if I had gotten on the highway it could have been catastrophic. Upon inspection, the clam that twists to tighten the trailer onto my hitch ball was completely loose, and unsecured. Your team did not tighten and finish setting up the equipment despite assurances to the contrary at my departure. I had also requested a discount or some some of recompense for the mishap, and it was agreed over the phone that I would receive one. I did not. I also did not receive an apology, nor anyone asking if my equipment or myself were okay. I'm beyond dissatisfied.

KYLE H 
Évaluation :
4

EQUIPMENT PICK-UP: Rented the U-Haul Motorcycle Trailer for nine days. Despite his lack of experience, Marcus was extremely helpful in getting me under way. The lack of tire pressure in both tires was a concern at pick-up. Each tire was 20 psi below the recommended pressure of 65 psi. EQUIPMENT PERFORMANCE: The trailer performed well over the four days of actual use. EQUIPMENT DROP-OFF: Super easy. One of the employees immediately came out into the parking lot and began removing the trailer from my towing vehicle. RECOMMENDATIONS: It would be preferred to have a few motorcycle trailers to choose from at pick-up instead of just one. Would've preferred a Drop & Tow Automatic Coupler to the old-school Handwheel Coupler.

SCOTT S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE M 
Évaluation :
5

I received good customer service

RICHARD B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIC B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CELESTE L 
Évaluation :
3

Dennis helped us and was very nice. The store front was clean. The rental process was pretty simple. The only issue we had was the van was dirty, in the cab part, when we got it. It wasn't a huge issue and we were on a schedule, so we took it as is. But it did make it a little tricky answering the return questions about cleanliness.

MICHELLE L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREYA M 
Évaluation :
5

Easy on/ off the freeway. Pleasant staff member. Quick and easy check in.

Sandra C 
Évaluation :
5

Service was fantastic. Very helpful staff. Assisted in making sure I was set up and safely ready to go. I truly appreciate their personal service.

AARON P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ATIF S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mason C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD B 
Évaluation :
3

Please include a statement when checking out that the process for pick-up/equipment pick-up will take about 15-20min

Ulises M 
Évaluation :
5

staff was courteous and very helpful

KRUNAL R 
Évaluation :
4

The only problem I had was the complicated return

KAREN W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

timothy b 
Évaluation :
4

The trailer we originally reserved had electrical issues and was the only one of that size available. We went with a truck instead. It was fine except it was really dirty inside (dust, cigarette ash) and smelled like cigarettes soooo much. Wasn't a deal breaker since it was a short in town trip, but a quick wipe down of the cab interior and an air freshener would have been nice. Overall it was fine. The guy that helped us was really nice and made everything quick and easy for us.

JOSEPH R 
Évaluation :
3

Overall the trailer worked well. As far as tie downs there were not enough. The railings along the sides were almost useless. They could be made to have some tie downs. The safety cables seemed quite useless. If the tongue popped off it would hit the ground. The tires were in good shape and seemed very new. I (bought) (rented) one dozen pads. I didn't know i had to bring them back. There was no mention of this in the rental form. That must be mentioned. to eliminate any confusion.

MARK B 
Évaluation :
5

A bathroom facility installed would be true customer orientation.

KEVIN P 
Évaluation :
5

Very well cared for by the gentlemen that assisted me. I've been coming to that location for many years but this was the first time for me under new ownership. Love the updating of the building and equipment. Needing to rent a couple more times this month, will be in touch. Sincerely, Vern Lovett, Team Lovett Realty

VERNETT L 
Évaluation :
4

Positive all around experience

KEVIN P 
Évaluation :
1

The shop had every opportunity to correct when they gave me an unsafe functional truck and they chose not to. I would never go here or never recommended to a friend. Me and my daughter and her service animal nearly lost our life because of the vehicle they provided.

Jacqueline T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD W 
Évaluation :
5

Quick, simple, easy return.

SAMANTHA D 
Évaluation :
5

Good service knowledgeable,agents stay in contact a lot. Equipment in excellent condition.

RICHARD M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES T 
Évaluation :
5

Everyone was very helpful. Vehicle was in excellent condition, and the entire process from beginning to end was great.

DANIEL F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER O 
Non les évaluations ont été soumises pour cet établissement.
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