The truck I reserved had roaches in it. The representative tried to convince me to take the truck even though he saw the roaches too he tried to act like I was overreacting.
Brandi B
Customer Reviews for OT Convenience And Variety Store LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Dollies and furniture pads were left out of pickup, but I was still charged for them.
Samirah RThe truck has some maintenance issues. It jumpy.
CYNTHIA RTruck was very clean and on a full tank of gas. Easy check out and check in. What more to ask for.
LEE MThis location took my money and lied about the cleaning fee I have sweep and have pictures for them to say they had to clean the truck. This location didn't walk me around the truck to do a look at any damage I did with video to turn around charge me 50 for nothing
Kelli KI was charged a 25 dollar cleaning fee and the truck was not dirty when I returned it. There was no debris left behind. I would like my 25$ returned.
jonnie tThey put on the safe move and added a extra 20 dollars when I told them I didn't need it
Keon JThis location was not open as advertised. They wasn't open when I picked up or returned. I had to do mobile pick up which held up my time used for rental.
Fannie L