Customer Reviews for Outlaw Cowboy Garage LLC
(U-Haul Neighborhood Dealer)

Évaluation :

5

Great service. Outstanding employees.

Évaluation :

3

The app to do pick up is a pain in the butt.

Évaluation :

3

Nobody to answer the phone. Nobody was there to unload the unit. It was suggested that we knock on the door which was behind a fence with two large barking german shepherds. I will not be using U-Haul anymore.

Évaluation :

4

This small town had more available trailers than the big city of Tallahassee Florida.

Évaluation :

3

No employees present

Évaluation :

5

The gentleman that operated the facility was very nice and professional.

Évaluation :

4

Nothing thank you

Évaluation :

1

Charged 3 times

Évaluation :

4

The trailer I wanted, the lights didn't work,so I had to take a bigger one than what I wanted ! So more Air drag & weight.

Évaluation :

5

We were quoted $0,69 on the gas mileage from two U-Hauls one in Richland springs and one in Brady Texas and when we got the bill it was $1,9 per mile we are senior citizens on a budget and we feel this was not fair but besides that Richland Springs person was awesome and the one in Brady too, one other thing they said my husband's name was compromised and he owed a $2 000 bill with U-Haul which he never rented during the time that they said so when I was frazzled and I made another attempt to rent using my name and apparently they raised the rate on the mileage which I didn't catch because they told us we had to return the U-Haul after we had already had it halfway 3/4 of the way full and it was just a big mess but Brett at Richland springs the extra mile and put it in my name and we didn't have to unload the u-haul after all but they tried to charge us $1,09 instead of the 69 cents per mile. Hopefully this will get taken care of and they will honor the 69 cents that they told us to begin with.