Le client n'a pas laissé de commentaire.
DARWIN S
Customer Reviews for Premier Automotive North
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Great customer service !!
JOHN MI've used this location twice and was treated very well,and will definitely use them again.
RICKY DNothing, it was a great experience with excellent customer service.
SHELLEY YNever received a copy of my final bill once returned. It was a weekend and nobody was there at drop off so I expected an updated receipt emailed to me since mileage was different. Otherwise people were very nice and it was a beautiful building.
LEE AGood customer service
THOMAS JThe U-Haul was very muddy on the ramp and the inside of the truck we cleaned before returning bc it was discusting
aaron kFurniture Dolly's in all the trucks especially for appliances
LEONIDAS IEven though I received a fuel credit, I would prefer to pick up a vehicle that had at least 1/4 tank of gas instead of the 1/8 tank mine had.
BRUCE WOnly issue I reserved a dolly, it wasn’t there and I was charged for it.
Margaret MThey were very friendly and their equipment was fairly new and worked perfect.
RICKY MThe app took forever, had ti redo stuff several times before it took. You should let people know that app requires to call someone for verification so the renter can give a heads up. I will not rent again from a place that is not opened.
Genia VThey had the truck ready for me before I arrived.
DENNIS EYour online reservation has not changed in 40 years it was terrible then and it still is. It shows product available at the local dealer and lets you make the reservation when the product actually is not available. This makes the local dealer look like the bad guy when it is not their fault, but it is U-Hauls. It has been this way forever. I know from past dealings with U-Haul that you do not care about your local dealers. You will just move on to abuse the next small local business when this one gives up and throws in the towel.
Ronald RNeed place to securely hold phone on place. Was using mine for directions and it slid off console and down into step for door. Couldn't track without pulling over on BUSY highway.
JULIE LThe lady at Premier auto North where I picked up my U-Haul truck was very friendly and helpful. The truck was a newer truck in very good condition and easy to drive. I would definitely rent from them again.
Pam SNothing more needed. Great customer service.
James EVery friendly and area was large.
John PWould've appreciated a full tank of gas for a cross country trip. Picked truck up with 1/4 tank of gas remaining.
RYAN Mi had to pay extra for gas that was 40 minuttes out of my way. I still have not received my deposit yet either. I am not happy with the Alpine office at all because they did not have my reservation, I paid $282 plus $30 in gas. it was very expensive.
Elizabeth LGreat place to rent from, people are very personable.
James SSheila was a great help through the whole rental process!
MIKE MLet me leave with no trailer lights so I had to call road side service and took us an extra 4 hours to get to our new location because of it. Got pulled over because of no trailer lights but luckily they gave me a warning. On top of all that the engine had a squeaky belt which was annoying for a two hour drive.
Cody TWouldn't rent a horse plow from this company.
Susan LThe whole process was quick and easy. Would definitely do it again.
Shaun MExcellent service à la clientèle
john pFrom the people that helped me especially the lady at the Peck location, I was very appreciative of their service and friendly service! Above and beyond, would recommend to anybody
Shane WThe mobile check in took us 45 minutes and was very frustrating with no internet access and limited cell phone reception.
Jennifer DNothing.
Ricky MNothing at this location but we rented a van from Belding MI location and we are sure that we were way over charged for our rental. This has been something that has bothered my husband and I since then. We weren't even going to rent from uhaul again. My husband is still very upset about it. He feels like we were taken advantage of very badly and I think he's right. Thanks for your time in this matter. We weren't sure who to even call about this matter. Any questions feel free to call me or my husband (Jeff) @ (616)824-3356. Have a great night, Pamela Lentz
Jeff LThe representative was very helpful when it was a mistake and even saved me money, she was awesome!!!
Desmond HNo improvements needed.! Great experience all the way around. Great equipment and excellent customer service at premier. Very fast in and out. Highly recommended!!!
James EHad reservation at Topper. Stood around to find out they didn't have our truck. Had to go to another location.
maureen jNothing u guys r awesome got us right in and out.
Shelby MDrop off business did not have anyone there that knew anything about paperwork on return. I have no proof of return. Returned 10/4 approx. 1:30pm
John SNo need for improvement
Mike PExpensive for less then 2 hours , only for less then 60 miles
Teresa HEverything was great! I would rent from this facility again and plan to in August 2023.
Todd HSheila and Jake were super friendly and helpful when we were delayed and arrived 10 min before closing.
MARCUS WOnly issues I had was not receiving the pick up code in order to access the keys. I had to call U-Haul customer service, but they were able to give me the code quickly!
Elise ETwo tires were low on air. I needed to stop to fill them twice.
trevin aLocation wasn't fully setup for service. I rented furniture blankets, and the location hadn't received them yet. I was in a hurry, and they were unable to take them off my bill promptly. They were trying, however, I suggested just billing me for them because my time was more important. This might be a bigger deal to the next person.
Ransom C