Customer Reviews for Produce Pro Market
(U-Haul Neighborhood Dealer)

1 179 évaluations

2314 San Pablo Av   Oakland, CA 94612

(510) 763-1422

Heures d’ouverture

  • Mon-Sat: 8 am - 6 pm
  • Dim : De 8 h am à 3 h pm

Services dans cet établissement :

Pour nous contacter

(510) 763-1422

2314 San Pablo Av
Oakland, CA 94612

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am - 6 pm
  • Dim : De 8 h am à 3 h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIA A 
Évaluation :
4

They are always friendly there. This is a family owned Latino business. ❤️

KENNETH B 
Évaluation :
3

Everything I needed.

RAYMOND D 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Grace W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maciej G 
Évaluation :
1

Le client n'a pas laissé de commentaire.

FREDDIE V 
Évaluation :
5

Every rental is smooth and painless.

Pro M 
Évaluation :
5

The lot is not the best, but it is centrally located in Oakland. The staff was very helpful. The equipment was well maintained.

Scott P 
Évaluation :
4

These people are super nice! Thanks for the great experience

DONYA C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MERIHSENAY M 
Évaluation :
5

I booked the appointment the night before and they were open to come next day in the morning on a Sunday. I'm very grateful for the team that came! Moving sucks but with them it was a better experience

MAYDEL U 
Évaluation :
3

I’m not sure

JAMILA W 
Évaluation :
5

Everything perfect

Pro M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shayli C 
Évaluation :
5

I rent from Uhaul all the time some type of loyalty program.

Pro M 
Évaluation :
5

N/a

CARLOS M 
Évaluation :
5

this is my go to location best service i always go here wonderful and professional!

DOUGLAS P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROXANA A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BANBURY H 
Évaluation :
3

I pick my truck up at 8 AM. I returned it at 8 PM. I was charged a total of $70. Had a 10 foot truck small supposed to be 1999 a day +15 insurance which was fine but they charge 25 miles $29 when I pick up the truck it I bought a fourth of a tank or under. I returned it full of gas well over that so why am I still being charged so much? I need to reimburse

LINDA T 
Évaluation :
5

Love the friendly people there.

ERICA W 
Évaluation :
5

Rental was ready, truck was clean and ready. Return was easy.

Paul C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KWELI S 
Évaluation :
3

Very friendly staff helped with rental. Location itself is unfortunately not a safe place.

MARCUS V 
Évaluation :
3

When a location is starting to run low on supplies they need to order adequate quantities in advance. It is not good when a customer orders what they will need on moving day from UHaul instead of buying it at Home Depot. Then when they pick up the truck they don't have what they need.

Linda G 
Évaluation :
5

Easy booking online, and the location was easy to find. Cargo van was washed, swept out, a newer model,gased and ready to go. Onsite customer service was friendly, knowledgeable, more than happy to help. All made my local furniture pickup and transport easy to accomplish within a short window of time. No delays! I'll use U-Haul at this location again! Nancy

NANCY S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COLIN C 
Évaluation :
1

This is the most unprofessional, ghetto U-Haul place I've ever been to. They NEVER open on time - I waited 90 minutes for my U-Haul today because its not S&N Market that is the actual U-Haul center. IT IS THE GUY IN THE SMOKE SHOP NEXT DOOR WHO HAS THE KEYS. And he showed up 90 minutes after my reservation. Said it was my fault for having a reservation at 9, before the smoke shop opened. This was by far the worst experience I have ever had - these guys don't give a shit about their job - its clear - and customers will suffer because of it.

Alexandra R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SAM L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CESAR C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN J 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KAREEM G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIE S 
Évaluation :
4

The on site representative that helped me was great. There was only one van left, and it was a little dusty, but he did everything he could to make sure my rental worked out.

HERBERT S 
Évaluation :
5

The emergency brake handle was broken, but other than that the service was great. My copy of the bill was sent to the old email address. Need to update.

JIMMIE E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SYREETA W 
Évaluation :
5

there's nothing else to be improved, everything was fast and easy

CARLOS C 
Évaluation :
5

Vehicle should be checked for maintenance warning lights, etc before being deliver to customer

JOSEPH P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PEGGY S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASA S 
Évaluation :
5

Friendly, helpful staff, easy pickup and drop off

VANESSA C 
Évaluation :
4

The young man who assisted me was knowledgeable, polite and efficient. I would use this location again.

FRED P 
Évaluation :
5

Amazing service!

TAIJANAE C 
Évaluation :
5

Honestly, this whole experience exceeded my expectations. It was great.

THOMAS C 
Évaluation :
5

I was a little disappointed about how long I waited to talk to the front desk person. She was on the phone helping other costumer but I waited more than 45 min because there was no other backup. But everything was perfect once I got my turn. Thx.

SABA T 
Évaluation :
5

Na

SHAILESH P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GALEN S 
Évaluation :
3

When I was going to this place to take the truck that I was ordered online. They gave me another smaller truck, I told them i was ordered big truck why they give me smaller one. They said system automatically changes that if the big trucks are already gone. Overall not satisfied

KIBROM B 
Évaluation :
1

Service was horrible, the individual didn’t perform any assessment of the truck, which in result the truck had two tires that were outdated, one needed up blowing out within a hour of our trip, The other tire needed to be replaced as well, which postponed our trip by 5 hours.

CARVONTE H 
Évaluation :
5

Perfect place to rent a truck on thanksgiving no doubt!:) easy and professional service!!:)

KENNETH F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CESAR C 
Évaluation :
5

Hi the Driver mirror on the Driver Side it was loose rear light not working properly otherwise it was good 😊

MIGUEL A 
Évaluation :
1

Everything was ok except for one crucial thing - side mirrors, which i found out to be a major problem when i got on the freeway. A few minutes into my drive, the side mirrors moved out of place, they both rotated all the way out rendering them useless. I had zero visibilty of the cars on either side of me which made the drive super stressful and dangerous. Moreover, there was no way to adjust them from the inside of the truck! I had to pull over to fix them from the outside. The nightmare didn't end then, the side mirrors especially the passenger's side kept moving out of place! I had to make several stops to fix it! Upon further inspection, i saw some kind of lubricant grease (a lot) in the swivel socket of the side mirror! That was what was making it move way out of place all the time against wind or contact with little bumps. When i dropped the truck off, i let them know about the issue to protect the next driver. They said thanks for informing them, and said sorry.

KARLO S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALEXANDER G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annalisa C 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ANDREW G 
Évaluation :
5

Customer service was great! Very professional. Super easy to reserve, pick up and drop off the vehicle! It was my second time using it and I would definitely recommend it to anyone.

BYRON C 
Évaluation :
1

The location is fine. Uhaul is a nightmare to deal with every step of the way. I already detailed all my mishaps during the pickup, so this will just be about the drop off. It was in the evening. There was a picture on the app with a Dropbox location for the keys which we couldnt find. There was a gentleman there who said he could take our keys and that there is no drop box. We weren't sure about it since we are responsible for the vehicle at that point, but what choice did we have? Thank goodness he was there though, otherwise we would have no idea what to do with the keys. Please don't use uhaul if you have any other option available to you.

Marion T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OMAR R 
Évaluation :
5

The service was great no long waiting to check in or check out will be coming back

ANNIE J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FRANCISCO M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rafael E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERELL L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GILBERT K 
Évaluation :
5

Efficient location with very nice people

JHONATHAN R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TANIA H 
Évaluation :
1

the UHaul system was down, so to pick up my rental which i had already scheduled took 45-50 minutes. this is with only one other person in line. you need a system in place to deal with these type of blackouts.

Arron C 
Évaluation :
2

I rented this truck Sunday-Monday Monday to Tuesday 29,95 x2= 60 Ins 15 x2= 30 dolly 10 x2= 20 72 miles x1 19 = 85,68 3 gals gas x 6,79= 20,37 ________________210,95_____________ These are our totals and tax exempt 81-1700505 Why did we pay 82,13 + 138,95= 221,08 WE WERE OVER CHARGED 10 The young lady that helped us was polite and helpful Jose tried over charging us for the 3 gallons of gas The ending was very confusing

TOSHIA G 
Évaluation :
5

My rep was excellent, very professional, and knew how to take care of his customers.

NINO M 
Évaluation :
4

The truck was very old and sluggish. I was not able to adjust the pasen4side big mirror.

MATT N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHANIEL B 
Évaluation :
5

This was the second time I rented a U-Haul from this location and staff has always been friendly and helpful.

Jazmine C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATRICE J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMAL C 
Évaluation :
5

Unassuming location, but the service was excellent. I'd pickup my U-Haul from here again in a heartbeat again. Attendant whose name I don't remember was generous with gas reading and mileage allocation -- which was helpful because I ended up taking a longer route to my destination.

Ravi G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome B 
Évaluation :
5

This place is really one of the most efficient and easy to deal with . Every time i renta Uhawl from them, even if there are other places to rent just a few blocks from my house, i much rather drive a couple of miles to rent from them. They are friendly. reliable and specially flexible. They are my Uhawl family!

edith b 
Évaluation :
4

The people at the Uhaul location were lovely and so helpful and kind.

Isabella A 
Évaluation :
1

The location was not the one I reserved my Uhaul from. The neighborhood was far from my home and not nice. This was a terrible experience with Uhaul

Raquel F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY A 
Évaluation :
5

Friendly and attentive staff.

JOHN F 
Évaluation :
5

This neighborhood U-Haul service is superb.

PHILLESIA P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIRGINIA G 
Évaluation :
5

Can you email me a receipt

amadene c 
Évaluation :
5

Quick service

Mohamed R 
Évaluation :
5

it was a good

Ogheneovo E 
Évaluation :
3

You are not able to rent a U-Haul past 7:45pm from this location even though the online system allows you to do so. They mentioned I was able to keep the truck overnight if I was unable to bring it back in time but failed to mention the extra 20$ fee that would be added.

BRENDA V 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott M 
Évaluation :
1

The reps were not properly communicative and lied to em about the options i had available in order to make em pay more later . Even the documents i have didn't align with what the computers had later. Extremely disappointed in the service and the way business was done

Ashley B 
Évaluation :
4

The app check-in was broken and we wasted half an hour trying to check in and out before finally giving up and asking someone to help us. We also didn't receive our dolly and we're assigned to a location 5 miles from our requested one, which meant round trip we had to pay for an extra 10 miles.

Aisha J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTHA F 
Évaluation :
5

Thank you for making the process quick and easy.

Jessica O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN P 
Non les évaluations ont été soumises pour cet établissement.
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