Le client n'a pas laissé de commentaire.
DAVID W
Customer Reviews for Rim Country Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Awesome customer service
Ray MGreat experience.
VICTOR FNo complaints staff is Awesome
RICHARD PMark and Jeff who manage rim country storage and U-Haul have been exceedingly helpful to us in our move and storage.
PAUL YExcellent customer service. The agent was cordial, friendly, and very professional. I would recommend this location every time. It was a no hassle experience. Overall excellent encounter with the agent in Payson.
JAMES JFriendly and great service. Have used before, always good.
JOHN BCustomer service was spot on.. excellent service from Jeff. Just kind of a pain in the rear to return it. Other than that I was very satisfied
JASON CJeff was amazing he made sure we did everything correctly to make our trip to Oklahoma safe we had a great trip
BENTON GAll good
HENRY BYou have to do all other peoples work and it stinks!
KENNETH WMake it easier and quicker to get in touch with specific location.
MICHAEL HVery nice to deal with and great customer service!
JOHN KI had the hardest time doing it online. Due to bein on Sunday and being closed. I do have to say the agents on the phone were very patient and helpful
Gregory LVan was large, clean and comfortable. Good gas mileage and the vehicle is very well-maintained. Keep up the good work!
BARBARA HGreat overall experience.
Gary HPick up was great. Fast, easy, great service. Attendant was outstanding. Improvements are through U Haul. Way to many emails/texts regarding this rental.
Jim KEverything was great
Roger BMake it easier to contact nearby location.
michael hRim Country Storage Uhaul is the best u-haul experience I have ever had. I have used U-haul dozens of times in the past but this is by far the easiest, with no stress. 5 Stars to Rim Country Storage!!! Merci
ROBERT BPatent, knowledgeable and competent. The kind of experience you hope for.
JEFFREY GAll good😀
HENRY BJeff was excellent in helping me in a frustrating situation. Understanding and always there!
MELISSA VEmployee very helpful
Mary MNone, Jeff was very helpful!
Arturo ABrand new van. Easy to reserve, pick up, and return.
Marvin BRim Country Storage.................Jeff is courteous, knowledgeable, and made the experience a little less stressful. Thank you for the help with the U-haul truck and the ease of setting up the storage unit at your Rim Country Storage Location.
Mark RI have renter from Jeff numerous times and it is always a pleasure. It is my preferred location for renting U-Haul's.
Edward RThey came out and brought me a newer tow dolly. New wheels, worked great for my trip!
CHRIS SGreat location
Tommy SWe left our truck at 5pm Saturday and left the keys in the drop box. I tried several times to call office to confirm all was well with my account....never answered!
JEREMY FTrucks ran very well. Manager was very friendly
Steven oIt's a U haul rental facility, so you know what's there to say? The employee was great, friendly, knowledgeable, got me set up quickly. The trailer worked out perfectly for what I needed.
Matt MUnsafe equipment Close your doors. U are a corrupt company
John GThe worker at this location was very helpful and knowledgeable. This was a great experience and we would return to this location again in the future. Thank you...
James BSold is 3 extra days telling us if we didn't use them we wouldn't be charged. We did not use them & were charged anyway. Lack of policy continuity rules between pick up & drop off. Drop off said pickup point should have never charged us instead he should've "given" us those extra days & not charged us. Taking complaint back to pickup point he told us we "shouldn't" be charged for extra days when the billing went through. I was charged & started dispute process through my credit card bank. Do not tolerate cheaters.
GLENN RI purchased extra days rental at point of origin as I understood they were at a reduced rate as opposed to paying for extra days upon drop off. As it turns out I returned the truck a day ahead of schedule and met all of the conditions of my rental agreement ie: clean truck, certainly no damage, mileage within allowance, and as it turns out gasoline in tank in excess of when I possession. I am extremely disappointed that that extra day paid was not eligible for refund which would amount to about $50..00. I can get the arguments made about the truck not being available to be re rented and so on, however the vehicle rented was not at the original yard, and I had to undertake a 50+ mile round trip which consumed over 3hrs. of my time, and received no compensation for your failure to deliver to me. So I'll "cut to the chase" This is FAR less than the kind of customer service one would come to expect from such a prestigious organization whose very name is synonymous with moving. In the light of an $860 rental contract, being refused this request at the time of return is nothing less than CHEEZY. Bad decision, and you cannot explain it.
Scott DEmployee was excellent!
Robert SEasy drop off! No problems
Gwen LNothing. Mark was awesome, very helpful.
Maureen CIt all went as planned can’t think of a thing..
RONALD WGuy told me to just park the vehicle in the street and throw the keys in a yellow box when I used to work for a uhaul location we would check the vehicle in with the customer and do the inspection with the customer so that way any disputes or issues can be easily resolved before the customer leaves and the customer also gets a receipt saying they dropped the vehicle off and everything was ok seems kind of shady charges just pop up days later with no way to dispute them.
TIMOTHY FI reserved a truck but I would have to drive 3 hours to get it even though I reserved at my local U-Haul.
JACOB HThey were closed
BRET BThe person that helped me was extremely knowledgeable and helpful. As a disable veteran I have Difficulty getting things done due to my injuries .the gentleman was professional, respectful and never once made me feel like he was annoyed.
Ernesto MVery pleasant and efficient experience. The staff was pleasant and did a great job betting me in and out very quickly.
TERRY FLike being able to arrange online
Kim VHave staff to cover lunch breaks so the location does not have to close.
James T