Having to wait outside because of rhe COVID nonsense!Morgan B.
Moving Truck Rental in Payson, AZ at Rim Country Self Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Payson, AZ 85541
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I got a flat had to get up ar three in the morning to deadhead back 140 miles to get the trailer back to you so I didn't get charged a fee. It was insane I'm completely UNHAPPY. I WATCHED TGE MAN GICE FREE RENTAL TO SOMEONE ELSE THAT WAITED AN HOUR. I WAITED TWO AND THEN IT COST ME MORE FOR FUEL AND I HAD ONLY 2 HOURS SLEEP. THEN THEY NEVER CALLED ME BACK TO UNHOOK THE TRAILER BECAUSE I COULDN'T. I HAVE NEVER BEEN SO STRESSED OUT.ANDREA B.
Excellent service- As Usual!Kathleen R.
Keep on keeping on...Vincent H.
No improvement needed, Cindy was great.Randal N.
I never do these surveys, however, in this case, I wanted to express my thoughts to the wonderful woman that hooked up my 2014 Jeep Wrangler. I'm looking at the contract and her name is Cindy Valero in the Payson AZ location. When I arrived to pick up a trailer for the day, she greeted me in a very up-beat attitude and very professional. She showed me the trailers available and was very proficient in writing up the contract and hooking up the trailer. I was surprised how she muscled the trailer to my Jeep and hooked it up perfectly. I could go on and on! Anyway, thank you for hiring wonderful employees that love their jobs and take pride in everything they do at the U-Haul store! Thank you again! Robert Reilly 928-240-2400Rob R.
The truck worked fine and the movers did a great jobTrenton O.
Staff was very helpful and well presented.Gary S.
I needed 3 dozen blankets for a move from Tuesday to Saturday morning. They are not open on weekends so that I could return them Saturday morning. Therefore I was charged an extra two days about $70. Sad.Gordon D.
Truck was really usedJAMES H.
Very pleasant experience. The truck was clean and worked well. No mechanical problems. The Associates were friendly and efficient, and practiced COVID protocols. I will recommend this location to family and friends.Aroon M.
The UHaul team at this location is exemplary! Easy reservation & even hooked up trailer for me. Will do biz here again! Many thx for the great help & service!Robert F.
Everything went extremely well. Not sure I have any suggestions for improvement.Dean B.
Mark and Cindy do an excellent job in taking care of PAYSON.Gina B.
I was please with the service I received.Marlena M.
The person working there was terrible . He had a bad attitude and shouldn't be working with the public . I'll never go back there and never recommend this place to anyone else. There's too many options in Payson to be treated like you will be here.Michael J.
Your overall reservation system needs improvement. After reserving a truck online, I received an email stating someone would confirm my reservation during the next 36 hrs. No one ever called. When I called the local dealer, they didn't even have my reservation. Eventually, someone on the customer service line said - we don't confirm truck until 24-48 hrs out since we won't know if a truck is really available. She did say I should be fine since another u-haul location 10-15 minutes away has trucks. Really - it's amazing u-haul is still around with that kind of service. Mark at the Tonto location was a huge improvement over talking to anyone at the 800 customer service line. U-haul is lucky to have him.Thomas M.
U haul offers 1 month free storage on 1 way rental. This was not available, because there was no storage available. Thanks for the great customer service.PHILIP B.
Nothing - all good.Ron A.
I had no blankets I had ordered. It may not have been the fault of the person there other than not making sure all items were in place before I picked up the UHaul. I had to run around looking for blanket covers myself which was not what I contracted for.Jolin B.
The online checkout was annoying as I was already driving and got mostly out of cell phone range. Gave up on calling the 800 Go Uhaul number as no one answered in a timely manner.Leslie F J.
I had no problems with the truck and the people were very nice at both pick up and drop off. The trucks need cruise control and are not as nice as the Peneske truck. The online site was terrible. Hard to use, doubles the rent of the trailer once I added insurance so had to go back to rental and let them redo it as it would not let me cancel. It just made a second reservation.Brenda D.
We had a feeling that it would be a tough move, right from the start. When we got into the truck, the gas gauge read 5/8 of a tank, but the paperwork and the clerk said it was 3/4 of a tank. Instead of changing the paperwork, the clerk just wrote on our copy, and with gas prices what they are today, it was not a good start. The truck was filthy, and when we got home, the pads were dirty and smelled. The truck had over 124,000 miles on it, and during too many stretches, it stayed in overdrive too long. The engine also had a whine and we could hear metal grinding from time to time, that made the 1000 mile trip painful, and we could only hope we would make it to our new home. We also hit some rain on our journey, and some water got into the truck and damaged some items. For the next customer, give them a newer truck, and clean pads, especially if the trip is over 15 hours.Sherman P.
Brandon, went above and beyond to make sure my return experience was smooth.....James T.