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Jonathan R
Customer Reviews for Select Buildings And Carports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Overall I would not recommend Uhaul at all. We had so many issues. I made the reservation for our truck and then was contacted by load share to take a trailer down for an additional day, 300 miles, and a $350 refund. Our pick up location was for Lebanon Pa for the trailer. I was contacted a few days later that the pick up location changed to Allentown Pa and I said that would not work for us and to cancel the load share. A few minutes after that phone call, I was called back to disregard the location change and that it would still be Lebanon Pa. So we agreed and went to Lebanon to pick up this trailer and the woman there said there were no trailers scheduled for pick up that day. She told us we would still be entitled to our additional day, 300 miles, and $350 refund since we held up our end of the deal. I received no issue with us using the extra day or the additional miles however, I was not refunded the $350 we were told we were entitled to. Highly disappointed in our Uhaul experience altogether and will not be using or recommending.
DUSTIN CThe establishment was not open when we dropped off the our trailer but is was a very convenient location.
Colette SThe Truck (TT5227K) had a leak in the cabin that I was not informed about. It was raining on my drive and it leaking all over me. Also, the pick up process was not simple or easy and it took a long time. And the truck was not clean.
Rofaeel IA very small U-Haul facility with very limited resources.
Danilo VNO I one present when I dropped off at the location at 2pm in the afternoon.
Nancy W