Excellent customer service, wouldn't change a thing
Gerald H
Customer Reviews for Sports Unlimited
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Just keep doing what you are doing.
GERALD MGreat customer service from Corey. Not only would I recommend to friends. I have already done so. And I'll be back for all my trailer needs
JEFFREY DThere was half of a blue pill in the passengers seat (I safety disposed of it) However experience was 10/10 best customer service ever!
Madison hService was excellent, u haul we used was right size for our needs. Nothing needs improvement from my experience.
LAWRENCE JRien
ROBERT POnly reason I said no to personnel being helpful was they were closed is because they were closed as it was a holiday. Everything was great.
CRAIG CDrop off was efficient and staff were helpful.
MICHAEL Sit was closed when I dropped it off
JIMMY SGreat customer service!!
Jenane PMy experience was excellent.
DENNIS BIt’s all good. Ready to go. Excellent service
GREGORY JApp didn't upload pictures. Not sure why. Good service area.
ROBERT DBetter pricing.
RODNEY JExcellent experience. 2 rentals in a week and both went perfect
PATRICK WCorey was very helpful and made sure I was ready to go with all safety checks before heading out on the highway.
Stephanie GThis was my second rental in a few weeks. Great experience. Thanks Corey.
MATTHEW JExcellent customer service
Thomas Jall good
LESLIE JEasy access from the highway, lots of parking, excellent friendly service, I would recommend this place to anyone looking to rent 👍👍
Dave LCorey is very knowledgeable and provided lots of information that was very useful.
PIERCE JSales rep was awesome Came out and hooked up the trailer, explained to me how to unhook it and the safety procedures
DARREN MVendor was easy to deal with & took care of all my needs
ROBERT JWhille I am happy with the service at 6 Lincoln Road where we normally pick up the vehicle, we had to pick up in Bishops Falls a week ago and we dropped it off at our normal dropoff at 6 Liincoln Road. A 26 ft truck sat on that lot for the entire time we had the truck we picked up in Bishops Falls. Yet, we had to go to Bishops Falls and were charged 221 for a drop off fee. Not sure why we are being treated like that, but not impressed with that kind of thing.
Thomas PNo one there on weekends no where To drop keep off results was drop key in vehicle really poor service
Cameron BA Jack stand would be nice and clean inside and the tie hold down rings were off or just holding on I had to fix them
FRANK RNot much. It was pretty painless, and the agent involved was very courteous and professional.
RICKARD BThis has nothing to do with the rental location. We wanted to rent for July and August and were told we could not rent anymore than 3 days at a time. Why is that?
Dave tWith your company phasing out cash options eventually people on social assistance and seniors without credit cards won't be able to utilize a cost effective way to move
Lisa RThe service was excellent. The only issues that I have is the availability of trucks.
Craig BThe equipment needs repairs done on it the ratchet straps is rusty and don’t work properly and there is one tail light not working
Leveson CGreat parking lot for trucks and trailers. Easy pick up and drop off. Lots of space
Kevin AGreat service. Big parking lot for easy drop off and pick up
cory dChecking in to get thr truck was a torture online took an hour app doesn't work and most of it didn't make sense verification u have a driver's license etc but pictures and call someone definitely won't be doin online again
tim mWe found the drop off was somewhat inconvenient. I thought we were told we could call a number we were given when we rented the U-Haul to find the nearest location to drop off the truck. But it seemed the location was already determined and was definitely not the nearest. It was an extra 40km away from our drop off when there was actually a U-Haul business right down the street from our drop off. Now having said this I do understand that perhaps this is the way it works when a U-Haul business is looking for a certain size vehicle. I guess I feel having your customers aware this is what will happen might be a good idea from the get go.
brenda bThe car dolly was extremely. rusted and very hard to operate. The latches for.unlocking and adjusting the ramps were rusted in place. Had to use some wd40 to get thd latches to operate Even had to hog tie one ramp up.with a bungy cord so it wouldn't drag the ground. Uhaul don't seem to keep regular maintenance on equipment. Not here in this part.of the world. It's damp and on the ocean. With sea salty air. Needs to be well lubricated.
Darrell FSmooth transaction; no complaints. However a neighbour told us when he rented a moving van he did not have to pay a daily fee, just paid for the mileage. Also, in the past, we did not have to pay for the days when the business was closed;l there was no charge after midnight on Friday so we were not expecting that. Would have preferred if it was a bit cheaper but the customer service in NL was excellent. Did not get any useful info when we dialed the number on the ad.....we live in Nl, the call centre agent was in the US and she simply told us to go online for info....that did not answer our questions. Good service from the person located near us and did not get the run around from him.
richard wMake sure the equipment is clean especially in the cab.
John CRien
Wayne K