Le client n'a pas laissé de commentaire.
Melanie M
Customer Reviews for SS Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Drop-off was great. Called to confirm drop-off details and they were very helpful.
Mark SMatt was awesome and helpful !
DENNIS PThe Wentzville U-Haul has been my BEST experience with using U-Haul for over thirty years of moving from Military Base to Base. They showed the personal touch to ensure safe first and foremost in an extremely efficient way! They're service was Exemplary! The Brookings team was Johnny in the spot for my return, extremely impressive return process!
VANCE GThe tires on the trailer were not balanced . One of the tires on the trailer separated and I barely made it back to the town I lived in .The tires not being balanced caused everything to bounce all over and rubbed on each other and wore off paint on furniture . The trailer did not seal very well , everything was covered in dust . The trailer was very dirty upon opening it . The metal inside the trailer was very dirty and left black marks all over anything that touched it . Not satisfied at all . Next time I know what to look for .
KEVIN KI did not receive a ramp trailer, which made hauling my motorcycle difficult.
Matthew CKEEP UP THE GREAT SERVICE
JOSEPH AVery conscientious and flexible.
DOUGLAS DIt all went swimmingly
JAMES SMatt was very friendly and ready to help with unhooking the trailer. Took no time at all. Would highly recommend this place
Vicki SThe rental was easy to get and to return at another location.
SANDRA BEasy drop-off, friendly personnel. I did not actually see a U-Haul sign but I knew this was a used car dealer. And I saw U-Haul trucks in the back, when I was very close.
DAVID SEquipment was clean. But needs some wire maintenance on the specific trailer I rented. Many of the lights were sort of "flickering". Also lots of squeaks coming from the trailer.
TYLER SMatt was great to work with.
MICHAEL BGreat Service, On Time, easy process
jamie gThey had a lot of trucks and trailers available. We returned our truck later in the evening after the location had closed. There was nobody around to help me with the return process.
TYLER OI have dropped trailers here twice. There was not anyone around but I had no needs. The property has plenty of room to park the trailers.
BRIAN SExcellent location. The price was right! I needed a trailer in short order for the proper size and they got it for me on time!
KONARD HQuick and simple rental process.
Matthew DImprove availability. Unless you book online, you won't find anyone at the location
Charles GThe owner was present, on time, and very helpful. He helped attach the trailer to my vehicle and made sure all the lights were working properly.
BRIANA AMerci
SHANE CMatt was very helpful and nice. Easy smooth transaction.
RUSSELL NVery helpful and friendly. Great service.
TRENT SVery pleasant people
ANIEL HI would it is just a little hard to get a hold of someone
PHILLIP DExcellent
RAUL RMatt was friendly and helped us in an hour of desperate need after our movers flaked out. We took longer than expected to move, but we got there!
SAMUEL WThe man was really quick to get me out the door. Which was nice, except there really wasn't time to do a vehicle inspection when he pulled the 15ft truck out front and left it running. The truck had a loose connection to the battery, making it difficult to start, and it ended up not starting the second morning I had it until that was fixed. Also, long distance trucks NEED cruise control. That 8h trip sucked on my ankle, especially on the 80mph interstates. I ended up driving 5-10mph under the limit at times.
KATELYN KDrop off was easy! The gentleman behind the counter was very helpful. He knew what he was doing and he made drop off quick and easy. Merci.
Jenifer WI have complain about extra day charge. I have told extra day charge would be around 20 dollars but charged 40 dollars plus 28 dollars extra.
shree nThere was no one there. I have no idea if they checked it in or not. I did take pictures of the trailer just to prove it was dropped off in good condition.
Michael SAttendant was very friendly and knowledgeable. Process went very smoothly and we were ready to go in no time. Very good facility.
Dean RGood location, easy in and out. App is a bit tedious, but information and pics are necessary to protect company and renter.
Todd BOutstanding. They helped me fix my electric hookup right there on the spot. Very easy to do business with. Thank you!!!
william TNothing! Even over a holiday weekend, it was great! Merci.
Sara FThe pickup location was wonderful; polite, courteous and expedient. The truck was not just bad, it was dangerous. Outwardly, it appeared fine. It was not until you were loaded and on the way that problems jumped out. First was the tow/haul system. When it was on and you started to brake, it would quickly engage revving the engine to 4 500 rpm or more AND IT WOULD NOT DISENGAGE. You had to slow to below 40 mph before it would disengage. On an interstate, that is dangerous. Even with the system supposedly off, it still engaged but not at the level as when the system was on. Next, one of the headlights was loose or broken and the light would rapidly move up and down sometimes blinding on-coming cars.
Timothy HWhen you tell me I need to return the vehicle with a full tank of gas and that I am receiving the vehicle with a full tank of gas, I did not expect to put in 5 gallons for 10 miles of travel. I.e. it was not full when I received the vehicle.
James OSatisfied customer
Omeshamisu AI returned my unit on the 7th but the receipt says I returned it on the 10 and then they charged me 20$ for an extra day so I feel like that was a scam.
Ronald HOnly issues were a broken windshield wiper and a check engine light. Wiper had a temporary fix that came loose in a rain Storm. Not ideal timing.
Joshua RQuick return no delay. Friendly and helpful
mary sDisappointed that no veteran discount was added and that the system d/n prompt completion of checkout process like it did at check in
JACOB CGreat customer service! Very friendly!
rick w